Automotive Recall and Analyst (Bognor Regis, WSX, GB)

Automotive Recall and Analyst

Permanent

Office Based

Bognor Regis

Are you an experienced analyst with administration skills? Are you looking for your next challenge?

MSX International has the job for you!

MSX International is looking for an experienced analyst with administration skills to contribute towards supporting a Premium car manufacturer in it daily operation requirement

The Role

Involved in the release and follow-up of technical campaigns and recalls, including reporting and supporting regions. Supporting with the preparation of supplier reclaim cases for warranty expenditure related to supplier field part failures Ability to collaborate with and support other departmental & regional teams in improving business practices and processes. Ability to identify areas for improving completion rates for technical campaigns and recalls, against forecasts and authority expectations. Analysis of warranty data to determine overall costs and breakdown Preparing for and supporting supplier negotiate to reclaim warranty costs for field failures. Generate technical campaign monthly reports to support departmental targets and dealer bonus.

About you

Our ideal candidate will be an excellent communicator with high level of experience in analytics with administration skills.

To be successful in this role you will have:

Proven analytical skills and the ability to interpret data and produce reports - preferably within an OEM Automotive Aftersales environment. IT literate with strong Microsoft Office skills, in particular MS Excel, Access and Power BI. Effective time management and ability to work under pressure and to tight timelines. Excellent verbal and written communication skills with exceptional attention to details Enthusiastic, flexible and proactive personality. Ability to collaborate with and support other departmental teams to improve business practices and processes Ability to identify trends within data sets and forecast predications on reclaim potential and timelines Negotiate with suppliers on warranty reclaim cost levels Creation and maintenance of weekly and monthly campaign completion reports Personal qualities of integrity, credibility, and a commitment to and passion for the brand

What’s in it for you?

At MSX, our employees are the force behind our success. We are dedicated to empowering and encouraging our people and offer flexible working methods to suit all. We are a Disability Confident Committed organisation who takes pride in our diverse workforce.

In joining MSX, you can enjoy:

Competitive salary 25 days annual leave Company contributory pension plan Cashback healthcare scheme Life Assurance Car Salary Exchange Scheme Potential to progress within the company, with global opportunities updated regularly.

Working pattern and location

40 Hours / week Monday > Friday Office base with the occasional travel Currently 2/3 days in the office 2 days remote Bognor Regis

About MSX

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

Diagnostics & Repair Enhancement Warranty and Repair Efficiency Consumer Engagement Parts, Accessories & Service Performance Actionable Insights Diagnostics & Repair Enhancement Warranty and Repair Efficiency Technical Information Learning Solutions Sales Performance

The MSXI Purpose

To empower Movers and Makers to thrive in our ever-changing world

The MSXI Mission

To harness our expertise in mobility, the creativity of our global teams,

and the power of technology, to craft tailored and innovative solutions

The MSXI Vision

To enhance every journey in the world of mobility

Please be advised that applications sent via email will not be considered. To ensure that your application will be reviewed by our team, send your CV by clicking the 'Apply' button above.

MSX is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.