Bank Support Assistant reference: 1181988301

Bank Support Assistant

1 Westbourne Avenue, Hull HU5 3HN

£12.70 per hour - Pay rate effective 1st April 2025

Hours as and when required

Sanctuary Supported Living is delighted to be recruiting for a Bank Support Assistant at our Homelessness Service, Westbourne Avenue, Hull.

At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible.

We’re a national organisation, but we’re not-for-profit and we think locally by putting our customers at the heart of what we do. We’re committed to being our best and helping customers to be their best, as we support them on their pathways for independence.

No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day.

And working with us isn’t just another job. It’s rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people’s lives. Plus, we’ll support you in reaching your aspirations and career goals, through comprehensive training and benefits.

The role of Bank Support Assistant will include:

Providing a high quality, hands on, personalised care and support service Supporting customers to build the confidence they need to gain further independence Encouraging customers to develop their daily living skills such as cooking, cleaning and being an active part of the community Working with colleagues and partner agencies to achieve the best outcome for our customers Maintaining a safe environment for customers, providing support in accordance with relevant regulations, procedures and practices

Skills and experiences:

A caring, approachable nature and a confident ‘can-do’ attitude Ability to keep accurate records and clearly communicate relevant information to team members Excellent communication skills to build positive relationships with customers, families, and internal and external agencies Experience of working as a member of a team A positive and accepting approach to customers whatever their needs Level 2 NVQ Health and Social Care, or willing to work towards

Are you ready to be your best?

Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:

A variety of online discounts and rewards from major retailers Health and well-being plans A wide range of learning and development opportunities

Job Reference: 224078

We are only currently accepting applications from those with the right to work in the UK.

If you are applying internally, don't forget to use your internal careers account to submit your application.

We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.