Beauty Guide reference: R-184492

Career Opportunity: Become a Beauty Guide at John Lewis & Partners

Are you passionate about beauty and possess a natural talent for connecting with people? John Lewis & Partners is seeking enthusiastic individuals to join their team as Beauty Guides, offering a unique opportunity to shape exceptional customer experiences within their renowned Beauty Hall.

About the Role

As a Beauty Guide, you will be instrumental in crafting the ultimate cosmetic shopping journey for customers. This dynamic role involves delivering personalized appointments, conducting engaging shop floor demonstrations, and participating in exciting events. You'll empower customers to discover the finest products, providing them with inspirational, impartial, and expert beauty and skincare advice. A key aspect of this role also includes creating compelling social media content to highlight the latest trends and special offers, further enhancing the brand's digital presence.

Key Advantages for Candidates:

• Career Growth in Retail Excellence: This position offers a fantastic entry point into the world of premium retail, specifically within the beauty sector. You'll gain invaluable experience in customer engagement, product knowledge, and sales techniques.
• Be a Brand Ambassador: You'll represent the esteemed John Lewis brand, known for its commitment to quality, service, and customer satisfaction. This is an opportunity to build your professional reputation within a well-respected organization.
• Develop Your Beauty Expertise: Continuously stay abreast of the latest make-up and skincare trends, becoming a go-to expert for customers. This role encourages and supports ongoing learning in the fast-paced beauty industry.
• Creative Expression: The opportunity to create social media content allows for creative expression and the development of digital marketing skills, a valuable asset in today's job market.
• Unique Employee Ownership Model: Joining John Lewis & Partners means becoming a "Partner," sharing in the rewards and responsibilities of the UK's largest employee-owned business. This fosters a strong sense of community, belonging, and shared success.
• Competitive Compensation and Benefits: A competitive annual salary is offered, with potential for enhanced pay for night shifts through the "Enhanced Hours Premium" arrangement, should your working pattern align.
• Focus on Work-Life Balance: The Partnership is committed to supporting a healthy work-life balance, with potential for flexible working arrangements to be discussed during the interview process.

Key Considerations for Your Career Path:

• Customer-Centricity: Success in this role hinges on exceptional customer service skills. A genuine desire to help others and create positive interactions is paramount.
• Passion for Beauty: A keen interest in and up-to-date knowledge of beauty and skincare trends are essential. This passion will fuel your ability to advise and inspire customers.
• Demonstration Skills: The ability to confidently demonstrate makeup and skincare products is a core requirement.
• Commercial Acumen: While customer experience is key, a creative and commercial mindset will be beneficial in maximizing sales and contributing to the store's profitability.
• Team Collaboration: You'll work as part of a team to facilitate appointments and host events, requiring strong collaborative skills.
• Flexibility in Working Hours: The role requires full-time commitment, including some weekend working, to meet business needs.
• Vetting Requirements: Be aware that some roles may be subject to pre-employment vetting, including potential DBS checks, which will be communicated during the recruitment process.

This Beauty Guide position at John Lewis & Partners presents an exciting avenue for individuals looking to build a fulfilling career in a customer-focused, dynamic, and uniquely rewarding retail environment. If you are ready to inspire, educate, and create unforgettable beauty experiences, this opportunity could be the perfect fit for your professional journey.