Business Analyst (Conwy, United Kingdom)

**Join Our Team as a Business Analyst- Hybrid**

About Us Experience enhanced hearing with Boots Hearingcare. We specialise in tailored solutions for hearing challenges, offering comprehensive assessments, expert fittings, and dedicated aftercare. With our commitment to personalised care and cutting-edge technology, we aim to improve quality of life through better hearing. As part of the Sonova family, Boots Hearingcare benefits from decades of excellence, leading the industry in developing, manufacturing, and distributing hearing aids and cochlear implants.

About the Role:

As a Business Analyst at Boots Hearingcare, you’ll play a key role in supporting our Finance Business Partner to deliver accurate reporting, commercial insights, and data-led decision-making.

This hybrid role (3 days in office) will focus on enhancing sales performance analysis, developing financial models, and driving reporting improvements across the business. You'll work closely with stakeholders including the Sales Director and wider finance and commercial teams, providing the insight and tools needed to support new store appraisals, regional reviews, and bonus structures. If you're a detail-oriented problem solver with strong Excel and data analysis skills, and enjoy turning numbers into clear, actionable stories—this is a fantastic opportunity to make a real impact.

As a Business Analyst, you will:

Generate and maintain weekly sales reports and KPI dashboards for senior stakeholders. Support the Finance Business Partner in analysing sales performance and identifying key trends. Provide data-driven insights to challenge and improve regional business performance. Develop financial models and reporting frameworks to support new store appraisals, sales performance, and bonus structures. Assist in developing and automating reporting tools to improve efficiency and accuracy. Work closely with the Senior Business Analyst to implement new financial models and streamline data analysis. Identify opportunities to improve existing reporting processes and remove inefficiencies. Provide actionable insights to the Sales Director and Commercial Teams to support business decisions. Work cross-functionally with finance, operations, and commercial teams to ensure accurate financial reporting. Support business cases for new initiatives, helping to assess feasibility and financial impact. Ensure accurate data collection, validation, and reconciliation to maintain reporting integrity. Utilise Power Query and advanced Excel functions to manipulate and analyse large datasets. Maintain strong system and reporting knowledge, continuously improving data accessibility for decision-makers.

Benefits at Boots Hearingcare

Hybrid working: A mix of office and home-based working Boots Discount Card: Receive exclusive discounts on a wide range of products at Boots stores. Free hearing aids if you need them as an employee! Free Flu Vaccine: Stay healthy with free flu vaccines available at Boots Pharmacies & Discounted for family members Pension Scheme: Secure your future with our comprehensive pension scheme. Flexible Benefit Box: Access our flexible benefit box to tailor benefits to suit your individual needs. Life Assurance Cover: Gain peace of mind with life assurance cover. Long Service Awards: Be recognised for your dedication with long service awards. Generous Annual Leave: Start with 25 days of annual leave, increasing with length of service to a maximum of 30 days, plus bank holidays. Telus: Access Telus, a confidential support network offering help and advice on matters both in and outside of work.

Person Specification:

Strong analytical and numerical ability Advanced Excel skills (e.g. Power Query, pivot tables, formulas) Skilled in building and managing financial models Confident interpreting complex data and translating into actionable insights Clear, concise communicator – able to present to non-financial stakeholders High attention to detail and accuracy in reporting Organised and efficient with the ability to manage multiple priorities Proactive mindset with a focus on continuous improvement Experience with reporting tools and automation (desirable) Knowledge of SQL or similar tools (desirable)

Boots Hearingcare is an equal opportunity employer.

At Boots Hearingcare, we unite, nurture talent, and foster collaboration among individuals from diverse backgrounds to cultivate the strongest team in the marketplace. We are committed to ensuring equal treatment and opportunities for all candidates, regardless of their ethnic or national origin, religion, sexual orientation, marital status, gender, genetic identity, age, disability, or any other legally protected status. Join us in creating an inclusive and supportive environment where everyone can thrive and contribute to our shared success.

“We Care, We drive innovation, We strive for excellence, We build the best team”