Business Associate, Markets Operations Chief of Staff

The Business Associate is an intermediate level position within the Markets Operations Chief of Staff team, aligning to Markets COO. You would be joining a growing team, with the opportunity to work on a broad remit of strategic people-aligned priorities for Markets Operations and to support the broader Chief of Staff organisation.

The successful candidate will be proactive, driven, highly organised and able to work across multiple competing priorities efficiently.

Key Responsibilities

Learning Strategy and Design Support

Coordinate with HR Learning and Development partners and the Chief of Staff team to design learning interventions.

Assisting in researching and analysing data, working with HR to identify skills gaps and capability needs across Markets Operations

Support the preparation of materials, and provide logistical support for Markets Operations events/initiatives

Aid in the preparation and support facilitation of Markets operations events

Collaborate with leaders in Markets to align existing Markets offerings to Markets Operations strategic priorities

Measurement and Continuous Improvement

Assist in tracking key performance indicators (KPIs) and collecting data to assess effectiveness of Markets Operations initiatives

Conduct research on industry best practices and learning approaches for integration into the function

Business Administration

Other ad-hoc Business Management tasks that support the activities of Markets Operations, including Powerpoint presentations and Excel analysis

Develop a detailed understanding of the Markets Operations business, our processes and priorities, and how it aligns to Markets and Citi goals

Driving the adoption of AI within Markets Operations, through supporting our OptiMarket initiative

Qualifications:

Relevant experience in financial or professional services

Excellent communication skills (written / verbal) and ability to interact and build relationships with various stakeholders

Confident organisational skills, managing multiple tasks and prioritizing for quick turnaround

Attention to detail

Confidence in public speaking, particularly on new or recently learned subjects

Proficiency in Microsoft Office Suite, including expertise in PowerPoint

Ability to work collaboratively as part of a global team

A proactive mindset, a willingness to learn and take initiative

An understanding of the financial services industry, or Markets Operations

Knowledge of Learning Management Systems (LMS) or digital learning tools is beneficial

Education:

Bachelors Degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenureA discretional annual performance related bonusPrivate medical insurance packages to suit your personal circumstancesEmployee Assistance ProgramPension PlanPaid Parental LeaveSpecial discounts for employees, family, and friendsAccess to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

#LI-AF4

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Business Execution & Administration

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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