Business Support Assistant

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We are pleased to present a review of an exciting opportunity within Residential Services at a prestigious university. This role offers a blend of administrative excellence and proactive engagement, ideal for a candidate looking to make a significant impact in a dynamic academic environment.

Key Advantages for Aspiring Candidates

This position presents a compelling pathway for career growth, particularly for individuals with a keen eye for detail and a passion for effective communication. Here are some of the standout advantages:

• Supportive Senior Leadership: You will be working closely with a Director or Head of Service within Residential Services, providing direct support and gaining valuable insights into senior-level operations. This offers an excellent opportunity to learn from experienced professionals and understand strategic decision-making.
• Exposure to Diverse Stakeholders: The role involves crafting and delivering communications for a wide audience, including students, staff, and external partners. This broad exposure will hone your communication skills and enhance your understanding of stakeholder management.
• Varied and Engaging Responsibilities: Beyond traditional administrative tasks, you will be involved in planning and organizing meetings and events, managing diaries, and maintaining vital records. This dynamic workload ensures that no two days are the same and offers continuous learning.
• Commitment to Professional Development: The role explicitly values innovation, creativity, and adaptability. There is a strong emphasis on personal and professional development, with access to the university's Organizational Development & Professional Learning team, ensuring you can continuously grow and meet evolving demands.
• Exceptional Benefits Package: The university offers a highly attractive benefits package, including:
  • Generous Annual Leave: Enjoy 26 days of holiday plus approximately 16 bank holidays and university closure days, totaling around 42 days of annual leave.
  • Robust Pension Scheme: Benefit from a generous pension scheme with a significant employer contribution (14.5%) and life assurance.
  • Health and Wellbeing Focus: Access discounted staff membership at "The Edge," a state-of-the-art campus gym offering a wide range of facilities.
  • Additional Perks: Opportunities for on-site childcare, shopping discounts, and travel schemes are also available, enhancing your overall work-life balance and reducing personal expenses.
• Flexible Working: While based on the university campus, there is scope for hybrid working, and the university is open to discussing flexible working arrangements, promoting a healthy work-life integration.

Key Considerations for Candidates

To thrive in this role and align with the university's expectations, candidates should carefully consider the following:

• Strong Administrative Foundation: A proven track record in a business support or administrative role, assisting senior managers, is essential. Candidates should be adept at managing complex diaries, organizing events, and handling logistical arrangements such as travel and accommodation.
• Exceptional IT Proficiency: A strong working knowledge of Microsoft Word, Excel, Teams, and PowerPoint is a prerequisite. Proficiency in these tools will be crucial for communication, data management, and presentation tasks.
• Outstanding Communication and Organizational Skills: The ability to write and deliver effective communications for diverse audiences is paramount. Excellent organizational skills are required to manage multiple tasks, maintain records, and ensure smooth operations.
• Proactive and Independent Work Style: The role demands initiative, sound judgment, and the ability to make decisions independently. Candidates should be comfortable taking ownership of tasks and driving them to completion.
• Commitment to Quality and Improvement: A genuine interest in maintaining, developing, and improving administration and communication standards is key. The successful candidate will be a proactive contributor to service enhancement.
• Flexibility in Working Hours: While standard working hours are Monday to Friday, 9:00 am to 5:00 pm, candidates must be aware of the occasional requirement to work evenings and weekends.
• Visa Requirements: Please note that this role is not suitable for first-time Skilled Worker visa applicants due to Home Office requirements. Candidates should review available visa options if applicable.
• Pre-employment Health Assessment: Candidates should be aware of the university's Pre-employment Health Assessment requirements, as detailed in the Candidate Brief.
• Interview Timeline: Interviews are anticipated to take place in January 2025.

This role offers a fantastic opportunity for a dedicated and skilled individual to contribute to a vibrant university community while advancing their career in a supportive and rewarding environment.