Client Claims Relationship Leader

Client Claims Relationship Leader Location: London Salary: £70,000 - £90,000 Are you an experienced leader with people management and insurance claims experience? We have an exciting opportunity to join our Commercial Lines Claims Leadership team based in London. We are currently recruiting for a Client Claims Relationship Leader and would love to hear from you - Apply now and take the next step in your career with us! A bit about the job: As Claims Relationship Leader, you would be joining the Commercial Lines Claims leadership team within UKGI Claims. You would be leading the Client Claims Relationship team with 7 Claims Relationship Leads across the UK to ensure the delivery of the commercial lines claims proposition. The Claims Relationship Leader would have accountability for the overall relationship with key clients, typically those with bespoke/complex requirements, from a claims perspective. You would be working with senior stakeholders and claims operations teams to grow our Corporate Lines and larger Mid-Market client portfolio, including Multinational opportunities. You would also be responsible for ensuring effective delivery and ongoing development of the Aviva claims propositions through responding to customer and market feedback as well as driving active performance management of the team to assist the Commercial Lines’ business to achieve its targets. Key accountabilities of the role: Drives the the development and delivery of the Client Claims Relationship operating plan to deliver its goals Manages relationships with senior internal and external stakeholders to identify opportunities for proposition and service improvements Supports projects aimed at developing a market leading claims proposition and the continuous improvement of market relationship and service Skills and experience we’re looking for: Strategic relationship management experience Knowledge of the UK and London Market claims insurance market Knowledge of Property, Casualty, Motor claims operations Leadership and performance management capability Experience dealing with senior stakeholders What you’ll get for this role: Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Salary up to circa £70,000 - £90,000 depending on skills, experience, and qualifications Bonus opportunity - 12% of annual salary. Actual amount depends on your performance and Aviva. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you. We’d love it if you could submit your application online. If you require an alternative method of applying, please an email to Balazs.palcsek@aviva.com We help our 19.5 million customers to save for the future and manage the risks of everyday life. To give these customers the best possible products and service we know we must make Aviva the most attractive choice for talented, entrepreneurial people with diverse backgrounds and an evolving range of expertise and insight. So, we’re passionate about helping our 23,000 people to do the best work of their lives, to enable them to make a positive difference to the lives of our customers.