Client Manager reference: 1285942400

SGK is a global packaging and brand experience company. From idea to implementation, we deliver packaging solutions and brand experiences that give brands the freedom to speak louder, scale faster and grow stronger. We simplify marketing and amplify brands to deliver value. SGK is a Matthews International company.

POSITION SUMMARY

The Account Manager builds effective relationships with entry- to mid-level client contacts. This role ensures the efficient coordination of projects from estimation to completion, and partners with the broader project team to ensure deliverables are completed on time and on budget. The Account Manager utilises an understanding of the Company's and the client's industry, business, and products to identify opportunities to sell additional solutions to meet existing client needs.

DO

Identify the type of tools and solutions needed for each project, both internal and external. Identify content needed for final deliverables (e.g. video, design, text, etc.) and sources for content. Ensure the creation of campaigns, leveraging resources appropriately. Utilise data-driven tools and systems for any required testing. Develop and manage client roadmaps. Interact and communicate effectively with client team(s). Present client recommendations, insights and deliverables effectively. Assist with pitches, as appropriate. Maintain ongoing knowledge of the industry, especially in terms of social media, market trends and work with team members to ensure proper scoping of client work, including articulation of final deliverables client-related developments

DISPLAY

Behaviours Vision – Belief, Energy, and Passion. Engagement – be physically, emotionally, and intellectually connected to their QP partners and team. Develop an understanding of what makes for a productive and profitable studio and contribute to it Success through monitoring and broadcast. Live the Brand Experience Maxims. Discipline and constancy of purpose. Technical Capabilities High degree of proficiency MS Office Suite, Outlook & Internet applications. Strong analytical, prioritising, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills. Strong verbal and written communication skills (including analysis, interpretation, & reasoning). Solid understanding and application of mathematical concepts. Ability to develop and maintain collaborative relationships with peers and colleagues across the organisation, as well as, internal and external clients. Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment. Ability to work with and influence peers and senior management. Self-motivated with critical attention to detail, deadlines and reporting

DELIVER

Future planning and idea generation for the client - providing strategic input and formulating innovative solutions to existing marketing and advertising opportunities.

#LI-CW1

Matthews International endeavors to make our employment website and application process accessible to all users and applicants. In doing so, Matthews International provides reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team. At Matthews International, what makes us different is what makes us great. We are proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need.