Client Service Advisor - SME Insurance

Embark on a rewarding career journey as a Client Service Advisor – Commercial Insurance in Glasgow, a hybrid role offering the perfect blend of in-office collaboration and remote flexibility.

This opportunity is ideal for seasoned insurance professionals looking to elevate their expertise within a globally recognized leader. At Aon, you'll be at the forefront of shaping better decisions, protecting, and enriching lives. This role is more than just a job; it's a chance to be part of a united, inclusive team passionate about client and colleague success.

What This Opportunity Offers You:

• Client-Centric Impact: Directly manage a diverse portfolio of commercial clients, addressing their unique risk profiles and varied insurance needs. Your day-to-day will be dynamic, engaging with a wide spectrum of clients and challenges within the commercial business sector.
• Career Advancement: This role represents a significant step for professionals eager to apply their commercial insurance knowledge in a high-volume, fast-paced team environment.
• Global Reach, Local Presence: Become part of one of the world's leading insurance brokers, with opportunities to collaborate with colleagues across the UK and gain international perspective.
• Work-Life Integration: The hybrid working model provides the flexibility to balance your personal needs with the demands of a thriving business, supported by comprehensive benefits and a commitment to employee wellbeing.
• Continuous Growth: Aon fosters a culture of continuous learning, offering opportunities to expand your skills, share knowledge, and achieve your fullest potential.
• Holistic Support: Beyond a competitive benefits package, Aon prioritizes your wellbeing with initiatives like Global Wellbeing Days and a commitment to an inclusive workplace where you can be your authentic self.

Key Responsibilities and Daily Life:

Your daily activities will be central to ensuring the highest level of service for your assigned clients. This includes:

• Cultivating strong relationships with Appointed Representatives to ensure seamless brokerage operations.
• Mastering the end-to-end renewal cycle for your own book of business, providing consistent and excellent service.
• Negotiating with insurers for renewal terms, managing mid-term adjustments, and handling cover extensions.
• Processing transactions with accuracy and strict adherence to company policies and regulatory standards.
• Collaborating with internal teams to resolve issues and continuously enhance service delivery.
• Proactively identifying opportunities for revenue development within your client accounts and making strategic recommendations.
• Staying abreast of potential improvements in client risk and insurance program design.
• Representing Aon professionally, embodying the company's corporate objectives.

What Will Set You Up for Success:

To thrive in this role, candidates should possess:

• A solid understanding of FCA principles and internal Aon procedures.
• A good level of technical knowledge across various commercial risks.
• Excellent communication and interpersonal skills.
• Strong organizational abilities with a proven track record of prioritizing tasks for accurate and timely delivery.
• While Acturis knowledge is preferred, comprehensive training will be provided, making it an excellent development opportunity for those new to the system.

This Client Service Advisor role is an exceptional opportunity for driven individuals to make a tangible impact within a supportive and dynamic global organization, fostering both personal and professional growth.