Client Service Manager - Real Estate Insurance

Client Service Manager - Real Estate: An Opportunity for Growth and Impact

Are you an accomplished professional in the Real Estate Insurance sector, eager to make a significant impact by delivering exceptional client experiences and strategic solutions? Aon's dynamic Real Estate Practice is expanding, and we are seeking a talented Client Service Manager to join our team. This is a unique opportunity to leverage your expertise in client service, technical acumen, and commercial insight to contribute to our thriving business.

This role offers the chance to manage a diverse client portfolio, including those with complex, multi-national operations. You will serve as a key advisor, addressing technical inquiries and actively driving operational efficiencies across the business. If you are ready to step into a pivotal, brand-new role that promises both challenge and reward, we encourage you to explore this exciting prospect.

Key Advantages for Candidates:

• Career Advancement in a Growing Practice: This is a significant opportunity to join a rapidly expanding Real Estate practice. You'll be instrumental in shaping its future and your own career trajectory.
• Client-Centric Impact: Directly influence client success by providing expert advice on risk transfer, policy coverage, and lender requirements. Your contributions will be vital in securing the best outcomes for clients.
• Strategic Influence: Play a crucial role in overseeing broking and carrier marketing, developing growth opportunities, and building robust market relationships.
• Professional Development: Aon fosters a culture of continuous learning, encouraging proactive training and development to enhance your knowledge and service delivery capabilities.
• Leadership and Mentorship: You will have the opportunity to lead by example, inspiring and personally supporting account handlers in their career development, contributing to a strong team environment.
• Hybrid Working Flexibility: Enjoy a hybrid work model, offering the flexibility to balance your work between our London office and remote locations, promoting a healthier work-life integration.
• Meaningful Work: Be part of an organization that is dedicated to shaping better decisions to protect and enrich lives.

Key Considerations for Your Career Path:

• Experience Level: While existing Real Estate Account Executives, Client Managers, or Client Service Managers are ideal, this role also welcomes impactful, client-facing Real Estate Account Handlers who are ready to take on greater responsibility and advance their careers.
• Technical and Commercial Acumen: Success in this role requires a strong understanding of the insurance market, commercial business operations, and substantial technical knowledge across major and ancillary classes of insurance relevant to Real Estate.
• Client Relationship Management: The ability to build and maintain strong, trusted relationships with clients, insurance markets, and underwriters is paramount.
• Adaptability and Efficiency: This role demands adaptability, focus, and self-discipline. You will be expected to drive productivity and quality by implementing effective business operating models and embracing new technologies.
• Advisory and Problem-Solving Skills: A significant aspect of this role involves acting in an advisory capacity for technical inquiries, requiring excellent problem-solving and communication skills.

This Client Service Manager position at Aon represents a compelling opportunity for seasoned insurance professionals and ambitious account handlers alike. It’s a chance to grow within a supportive and innovative environment, contribute to meaningful client success, and shape the future of Aon's Real Estate practice.