Commerce Strategy & Platform Lead

Unlocking the Future of Commerce: A Strategic Opportunity with Merkle

For ambitious professionals passionate about driving transformative change in the commerce landscape, Merkle presents a compelling opportunity as a Commerce Strategy & Platform Lead. This pivotal role sits within the dynamic Design Experience, Content Platforms & Commerce (DXC) solutions team and is instrumental in shaping Merkle's pre-sales capabilities. If you're driven by innovation, possess a deep understanding of commerce ecosystems, and thrive on solving complex client challenges, this role offers a unique platform to advance your career.

This is a role for a visionary leader who can not only conceptualize multi-year commerce strategies but also translate them into actionable, executable solutions. You will be at the forefront of defining how clients create, capture, and compound value, ensuring Merkle remains a leader in a rapidly evolving market. By staying ahead of platform innovations and new monetization opportunities from leading commerce technology vendors, you will be a key architect of our clients' future success.

Advantages for Aspiring Candidates:

• Strategic Impact & Influence: Play a crucial role in shaping Merkle's commerce pre-sales capability and directly influence client strategies. This is an opportunity to leave your mark on significant transformation programs.
• Breadth of Expertise: Work across a wide spectrum of leading commerce platforms including Salesforce, Adobe, Shopify Plus, and SAP Commerce, fostering deep expertise and a comprehensive understanding of the market.
• Innovation at the Forefront: Be empowered to stay ahead of the curve on emerging technologies, product roadmaps, and monetization opportunities, embedding innovation into client propositions and Merkle's go-to-market strategies.
• Cross-Functional Collaboration: Partner with design, content, CRM, and orchestration leaders, creating seamless, end-to-end customer transformation programs that balance business outcomes, innovation, and execution feasibility.
• Client Advisory at the Highest Level: Serve as a trusted advisor to CIOs, CTOs, CDOs, and CMOs, leading workshops and discussions on critical commerce and digital engineering strategies.
• Revenue Growth Ownership: Co-own revenue growth opportunities, both in acquiring new clients and expanding business with existing accounts, directly contributing to Merkle's success.
• Thought Leadership & Market Engagement: Represent Merkle at industry events, forums, and client roundtables, positioning yourself and Merkle as leaders in the commerce space.
• Capability Development: Contribute to building and mentoring a high-performing team of commerce specialists, driving enablement and fostering a culture of innovation and collaboration.

Key Considerations for Your Career Path:

• Strategic Solutioning: The role demands a strong ability to develop and articulate compelling business cases for complex commerce transformations, translating platform features into tangible business outcomes and ROI.
• Pre-Sales Excellence: A proven track record in leading pre-sales pursuits for large, complex commerce programs is essential. You'll need to translate technical capabilities into persuasive proposals.
• Ecosystem Awareness: Deep familiarity with commerce vendor product roadmaps and the ability to quickly assess and capitalize on new monetization opportunities are critical for staying competitive.
• Commercial Acumen: The ability to structure profitable, ROI-focused business cases and influence pipeline growth and win rates will be a key measure of success.
• Executive Presence: Effectively engaging with and advising senior client stakeholders requires strong communication, presentation, and influencing skills.
• Team and Community Building: Contributing to the growth and development of a pre-sales community, including mentoring and enabling team members, is a vital aspect of this leadership role.
• Embracing Change and Ambiguity: This is a transformation role, requiring a forward-thinking mindset and the ability to embrace change and ambiguity, driven by a passion for the future of commerce.

This is more than just a job; it's an invitation to shape the future of commerce for leading brands. If you're ready to take on a role with significant strategic impact, foster innovation, and guide clients through their digital transformation journeys, we encourage you to explore this exciting opportunity.