Communications Support Manager (London, GB)

Role overview:

Communications Support Manager London (Hybrid) [[location]] Fixed Term Contract - 3 Months Full Time Grade 5

At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

So, as communicators, we have a great story to tell internally and externally and we’re working hard to build belief and confidence that we’re only just getting started and can go further and faster. Our reputation as Currys is one of our biggest assets. That’s why what we say about our business – and how we say it - is so important.

We’re now looking for a senior communications leader to join us, initially for three months. You’ll need to be a well-rounded communicator, skilled at internal and external comms and able to play a key role in supporting the delivery of a very busy and exciting agenda. It’s frenetic and fast-paced and incredibly rewarding.

Internally, we’ve got corporate colleague townhalls in May that we’re holding at the BFI on Southbank. Hot off the heels is our annual Leadership event in June and then into our Full Year results in July. We’re also launching our new colleague Employee Social Network (ESN) channel.

Externally, we’ve got a packed agenda on media engagement and public affairs. We’re very lucky to have a CEO and ExCo that are passionate about engaging with our external stakeholders, and there’s a lot coming over the hill, whether it’s media interviews, press releases, background briefings or Government engagement with Ministers and their teams.

Role overview:

As part of this role, you'll be responsible for:

Support the Head of External Communications in engaging the Government and Opposition on new and proposed Policy that impact the retail sector Develop tailored External Comms plans for ExCo members– integrating media and PA activity Work with key internal stakeholders to promote and defend priority areas including Omnichannel, Services, Supply Chain, ESG/Sustainability and our employee brand through the media, trade publications, conferences, awards, as well as owned and shared media opportunities Generate positive coverage in relevant business and consumer media and build positive relations with all media contacts Writing and editing communications materials including press releases, Q&A, strategy advisory notes etc Ensuring our social media strategy and digital content remains relevant and aligned to the broader business’s needs Overseeing and maintaining a robust media and social media measurement programme to assess the effectiveness of our external comms, generating analytical monthly reports for the Executive Committee and Board or ExCo Ensure effective media monitoring Support the Head of Internal Communications with the delivery of key events, including corporate townhalls, our annual Recognition programme, leadership events and FY results and our annual Peak colleague engagement event Support GLT Members on strategic communications and campaigns where influence and targeting of messages is necessary to be owned at GLT level Support in the development of our new Employee Social Network

You will need:

Minimum 3-5 years’ internal, corporate communications or public relations experience Exceptional planning and orchestration skills. Attention to detail is critical Experience of working in a busy team and managing multiple deadlines Experience in internal and external communications, ideally including working across different channels Exceptional communicator both written and verbal Open minded, innovative and able to demonstrate a curiosity for new developments in our discipline Good team player and able to work collaboratively - and also self-motivated with the drive and perseverance to work on own initiative as well as working within a team environment Proven ability to think ahead, engage proactively and take initiative Capable of achieving results in a fast-paced and dynamic environment, often on short deadlines Comfortable operating in a matrix environment

We know our people are the secret to our success. That's why we're always looking for ways to reward great work. You'll find a host of benefits designed to work for you, including:

Annual leave (plus bank holiday entitlement) pro rated and a competitive pension scheme Private Medical Insurance Life Assurance Fantastic Colleague Discounts on Tech with Currys and iD Mobile Access to Champion Health Hybrid Working (with an expectation to meet in person 2-4 times per month)

Why join us:

Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.

Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we'll do our best to help.