Complaints manager job in Warlingham

... out clientelling initiatives • Proactively manage any customer complaints to ensure client relationship is maintained with positive outcome • Act as a strong team motivator, promoting team spırıt through effective communication, and cultivating a positive and energetic environment, even to the eyes of the Client • Encourage the exchange of information within the team and proactively de

... health and safety, ensuring this is promoted and adhered to Handling complaints and breakdowns in service to meet customer expectations Working with colleagues to ensure work is arranged, prioritised and completed in an efficient manner Building relationships with internal and external stakeholders and ensure the customer is our main focus Skills and experiences: To ensure full compliance wi

... health and safety, ensuring this is promoted and adhered to Handling complaints and breakdowns in service to meet customer expectations Working with colleagues to ensure work is arranged, prioritised and completed in an efficient manner Building relationships with internal and external stakeholders and ensure the customer is our main focus. Skills and experiences: To ensure full compliance w

... standards.Monitor customer satisfaction, responding to any issues or complaints related to beverage service promptly and professionally.Collaborate with the kitchen and restaurant management team to ensure smooth coordination between the bar and front-of-house operations.THE IDEAL CANDIDATEIt is essential that you have previous experience of working as a Beverage Manager in a busy high-end est

... Review Assist and facilitate customer complaint investigations for complaints related to the services Monitor, measure and manage supplier to contractual obligations and ensuring supplier meets SLA and KPIs Collaborate with internal and external teams, to make decisions that impact service delivery, quality and customer satisfaction Develops solutions to critical and long-term problems of a co

About the Opportunity Job Type: Permanent Application Deadline: 02 July 2025 Title Manager, Internal Audit (Investment Services and Solutions) Department Internal Audit - Investment Services & Solutions (ISS) Location UK Reports To Head of Audit - ISS (Or delegate) Level 5 We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved t

... and contributes to BT becoming more valuable and resilient. The Manager – Controls & Assurance supports the overall governance, maintenance and continuous improvement of the BT policies and key control framework, including delivery of centralised testing of Key Controls. What you'll be doing Design: Deliver projects to continually improve the design of Policies, Standards and Key Control

... and commercial value for the bank. Job Description JOB TITLE: Manager, Brand Partnerships LOCATION(S): London, Bristol or Halifax HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time at an office hub mentioned above. About this opportunity Lloyds Banking Group Brand, Marketing & Experience Team (BMX) has recently

... around the world to your local favorite around the corner. Title: Manager, Project Management Location: London, GRB The payments strategic project manager is responsible for leading and overseeing projects that align with the payments organization strategic goals. This role involves not only managing the day-to-day tasks of a project but also ensuring that the project contributes to the long-t

... Investor Services business aims to provide institutional asset managers with an end-to-end service proposition for all their banking needs: the Custody, Fund Services and Execution Services businesses are key enablers and differentiators for Citi.Custody: provides securities settlement and clearing, safekeeping, and asset servicing to institutional clients through a proprietary sub-custody net

... Lloyd – build a braver future with us. Lloyd are recruiting for Manager, Financial Risk (Liabilities) on an FTC basis until the end of 2025. The role is responsible for ensuring the effective management of the financial risks faced by Lloyd, with a focus on those impacting the capital or assets of both the Corporation and the wider Lloyd market. Principal Accountabilities Contribute to th

... – build a braver future with us. Lloyd are seeking to recruit a Manager, Operational Risk to contribute towards the successful development and execution of the Lloyd risk framework, ensuring the key risks to Lloyd are well understood and appropriately managed. To engage strategically with functions responsible for management of operational risks, providing robust oversight and challenge t

... to ensure working at the Regional Office.Help investigate customer complaints.Record and co-ordinate Electricity Guaranteed Standards.Record annual leave and other absence.Communicate with Field Staff and update systems with timely information from site.Liaison with Local Authorities regarding NRSWA and Section 74 issues.Communicate with contactors to ensure compliance with section 74 of the N

... Prove Brand and product knowledge. Deal effectively with customer complaints by liaising with the line manager when necessary. Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures. Contribute to ensure a high level of security and is attentive to prevent product thefts. KNOWLEDGE AND SKILLS Experience in a

... Prove Brand and product knowledge. Deal effectively with customer complaints by liaising with the line manager when necessary. Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures. Contribute to ensure a high level of security and is attentive to prevent product thefts. KNOWLEDGE AND SKILLS Experience in a

... Prove Brand and product knowledge. Deal effectively with customer complaints by liaising with the line manager when necessary. Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures. Contribute to ensure a high level of security and is attentive to prevent product thefts. KNOWLEDGE AND SKILLS Experience in a

... Prove Brand and product knowledge. Deal effectively with customer complaints by liaising with the line manager when necessary. Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures. Contribute to ensure a high level of security and is attentive to prevent product thefts. KNOWLEDGE AND SKILLS Experience in a

... Prove Brand and product knowledge. Deal effectively with customer complaints by liaising with the line manager when necessary. Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures. Contribute to ensure a high level of security and is attentive to prevent product thefts. KNOWLEDGE AND SKILLS Experience in a

... customers and to give advises; Take ownership of resolving Client complaints liaising with the line manager and Client Service team, when necessary; Operate with the highest level of care and respect for the Products; Utilize Company digital tools actively to offer a complete and integrated luxury experience; Host and conduct customer appointments either in presence or leveraging technology to

... environment Administration experience Experience dealing with complaints Excellent communication skills Proven experience of delivering customer services to an exceptionally high standard IT Literate Flexible Organisation and attention to detail Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health