Complaints manager job in Warlingham

Job Description: Complaints Manager Cromwell Hospital Kensington, SW5 0TU (5 mins walk from Earls Court underground or 7 mins walk from Gloucester Road underground.) Full Time £55,000-£60,000 + Fantastic Benefits Advert Expires: - 24/04/2025 How you’ll help us make health happen Reporting to the Head of Clinical Governance and Risk, the Complaints Manager is a visible and approachable l

... success via patient satisfaction indicators, clinical incidents and complaints, participating in the reporting, investigating and actions to deliver improvements. Ensure strong levels of nursing staff engagement, providing visible leadership and direction. Participate in the learning and development of nursing teams. Participate in the performance management of staff undertaking site managemen

... the Banks Management Grievance mechanism relating to E&S related complaints directly submitted to Banks Management. The role also includes co-operation on strategic initiatives with other IFI’s such as mutual reliance, human rights, health and safety and environmental issues. Accountabilities & Responsibilities Overall leadership of and accountability for: Developing and deliver

... news content and the ability to liaise effectively with viewers, Sky complaints department and Sky Sports’ external partners/stakeholders. The role will play a key role as a member of the SSN Leadership Team (with SSN Head of Channel, Head of Digital Content & Audio and Head of Social Media & Audience Development), working across all three areas, to maintain and develop an inclusi

Job Description: Campus Learning Administrator Flexible location Permanent Hybrid & flexible working options Full Time Competitive salary & benefits package We make health happen! The world around us is transforming rapidly. Healthcare needs are changing, and people are living longer than ever before, with more complex needs. Our new and exciting Bupa Campus initiative will support us in a

... First options available We have an exciting opportunity for a Team Manager (Maintenance and Inspections) to join our team! As the Team Manager you will have full responsibility for the delivery of the Inspection programme for the Distribution Network assets including High Risk Site Management and Structural Integrity Reports (SIRs) in your regional area. You will have responsibility for the sa

... out clientelling initiatives • Proactively manage any customer complaints to ensure client relationship is maintained with positive outcome • Act as a strong Staff motivator, promoting team spırıt through effective communication, and cultivating a positive and energetic environment, even to the eyes of the Client • Encourage the exchange of information within the team and proactively

... health and safety, ensuring this is promoted and adhered to Handling complaints and breakdowns in service to meet customer expectations Working with colleagues to ensure work is arranged, prioritised and completed in an efficient manner Building relationships with internal and external stakeholders and ensure the customer is our main focus Skills and experiences: To ensure full compliance wi

... health and safety, ensuring this is promoted and adhered to Handling complaints and breakdowns in service to meet customer expectations Working with colleagues to ensure work is arranged, prioritised and completed in an efficient manner Building relationships with internal and external stakeholders and ensure the customer is our main focus. Skills and experiences: To ensure full compliance w

... budgets and working within them. Investigate complex incidents & complaints and identify and implement corrective action. Manage the delivery of a consistent, safe service in all aspects of the patient journey and instil a culture of customer service throughout the nursing team. Foster a culture within the wards that ensures consistent compliance with internal policy and external regulator

Job Description: Management Accountant Hybrid working with up to 3 days per week working from home Cromwell Hospital, Central London Permanent £36,2K - £50K per annum DOE Full time 37.5 hours per week Closing date: 28th March We try to consider all types of flexibility, including locations, hours and working patterns. Working in our UK support functions you’ll play a key part in helping

... and contributes to BT becoming more valuable and resilient. The Manager – Controls & Assurance supports the overall governance, maintenance and continuous improvement of the BT policies and key control framework, including delivery of centralised testing of Key Controls. What you'll be doing Design: Deliver projects to continually improve the design of Policies, Standards and Key Control

... to hear from you. This role is considered Certified under the Senior Manager and Certification Regime as either requiring mandatory qualifications or being deemed as a role capable of providing ‘significant harm’ to customers. Due to this, successful candidates will be subject to enhanced levels of vetting, and required to complete a fitness and propriety attestation on commencement

. We rise to challenges together Management Accountant Salary: £35,000 - £40,000 Benefits: Bonus Scheme, private healthcare and a range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans) Location: Bakkavor Meals London -Elveden site (Park Royal) Ways of Working: Hybrid – Minimum 3 days at the site Shift Pattern: Monday- Friday 8am -4

Responsibilities Manage the customer relationships to ensure customer service standards are achieved and continuously improved. Manage all contract financials (budgets, P&L, revenue streams, costs, etc). Manage and lead the operational teams. Assess and d

... – build a braver future with us. Lloyd is seeking to recruit a Manager, Enterprise Risk. You will contribute to the successful development and executing of the Lloyd global risk framework, ensuring the key risks to Lloyd are well understood and appropriately managed within risk appetite. The role will involve a large amount of engagement with stakeholders at various levels across the Corp

... engagement to upgrade strategic dialogue with the largest wealth managers and wealth platforms in the UK to drive revenues and product penetration Developing and reviewing business objectives and strategy for the sector to facilitate growth aligned to the Institutional Coverage and wider Corporate and Institutional Banking strategies. Develop, co-ordinate and implement strategies delivering ef

... and adopted project strategy and mitigate the risk of procurement complaints. Contribute in policy dialog with public procurement authorities, governments and other stakeholders in the region, enhance cooperation and find solutions where possible conflicts arise. Prepare and monitor client’s annual procurement activities and disbursement forecasts for allocated projects, to ensure timely pro

... correct departments when needed. Deal with all Reception queries and complaints in a courteous and timely manner Ensure that all staff and Patients are fully aware of hospital charges, ascertaining methods of payment and calling the appropriate companies for guarantee letters or insurance as required according to departmental and hospital procedures. Implement manual procedures during computer

... correct departments when needed. Deal with all Reception queries and complaints in a courteous and timely manner Ensure that all staff and Patients are fully aware of hospital charges, ascertaining methods of payment and calling the appropriate companies for guarantee letters or insurance as required according to departmental and hospital procedures. Implement manual procedures during computer