Manager - Risk, Controls and Assurance

This role can be based in Birmingham, Bristol, London or Gurugram.

Closing Date: Thursday 17th April 2025

Why this job matters

Our ability to manage the risks in our business underpins everything we do. It is fundamental to our strategic progress, our performance and our building trust with all our stakeholders.

BT has designed and is in the process of implementing a new integrated framework for policy, controls and assurance which will support our innovative approach to risk management. This is an exciting opportunity to help bring the policy, standards and control frameworks to life so that it supports quality decision-making and contributes to BT becoming more valuable and resilient.

The Manager – Controls & Assurance supports the overall governance, maintenance and continuous improvement of the BT policies and key control framework, including delivery of centralised testing of Key Controls.

What you'll be doing

Design: Deliver projects to continually improve the design of Policies, Standards and Key Controls at both a Group Risk Category (GRC) and Unit level, sharing best practice and helping to bring it to life and make it relevant to people’s day job. Maintenance: Support the GRC and Unit Risk & Controls teams in keeping the Key Control Framework up to date. Self-assessment process: Co-ordinate the bi-annual self-assessment of Key Controls across all Units. Assurance Delivery: Support the delivery of centralised testing of Key Controls where GRCs are lacking capacity, skills or independence to provide assurance. GRC Health Checks: Carry out ‘health checks’ on application of the key deliverables of the Risk, Control and Assurance Standards within each GRC. Reporting: Support the delivery of consistent and high-quality reports giving visibility on the effectiveness of the Unit risk management and control activities to Unit Leadership Teams, ARC, QBRs and the Board.

The skills you'll need

Experience in control management and/or assurance in organisations commensurate with the scale and complexity of BT. Experience providing clear output to business leaders and oversight committees on the effectiveness of the control environment. Understanding of external requirements in relation to risk, controls and assurance, in particular the UK Corporate Governance Code. Clear communicator who is confident liaising with senior leaders

Benefits

10% on target bonus​ BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%​ From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.​ Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.​ 25 days annual leave (not including bank holidays), increasing with service​ 24/7 private virtual GP appointments for UK colleagues​ 2 weeks carer’s leave ​ World-class training and development opportunities​ Option to join BT Shares Saving schemes.​

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.