Consumer Insights Specialist

Are you a budding innovator with a passion for beauty, science, and consumer understanding? This Consumer & Claims Insight Specialist role at Unilever's Port Sunlight Research Lab presents a remarkable opportunity to influence the future of iconic beauty brands and shape how consumers experience them.

This position is ideal for individuals who are driven by curiosity and a desire to translate complex data into compelling narratives that resonate with consumers. Whether you're embarking on your career or seeking a dynamic shift, this role offers a unique platform to grow and make a tangible impact.

Key Advantages for Candidates:

• Impactful Brand Association: Work with renowned beauty brands such as Dove, TRESemmé, Nexxus, and Sunsilk, contributing to global innovations that delight millions.
• Consumer-Centric Focus: Be at the forefront of understanding consumer needs, directly influencing product development and marketing claims that create genuine desire.
• Scientific Rigor & Creative Communication: This role bridges the gap between cutting-edge science and creative storytelling, requiring you to translate complex data into accessible and inspiring consumer insights.
• Digital & Social Media Integration: Contribute to bringing science to life on platforms like Instagram and TikTok, engaging with a new generation of beauty consumers.
• Global Collaboration: Partner with cross-functional and global teams, broadening your network and exposure to diverse markets and perspectives.
• Continuous Learning & Development: Unilever is committed to employee growth, offering opportunities to hone your skills in statistical analysis, consumer research, and emerging digital tools.
• Competitive Compensation & Benefits: Beyond a competitive salary, enjoy an annual bonus, subsidized gym membership, staff shop discounts, and share options.
• Flexible Working Environment: Unilever embraces flexible working arrangements and fosters a supportive, inclusive, and family-friendly workplace.

Key Considerations for Your Career Path:

• Analytical Prowess: A strong aptitude for diving deep into diverse datasets, employing statistical techniques (e.g., regression, factor analysis, cluster analysis), and proficiency in statistical software (JMP, SPSS, R, Python, SAS) is essential.
• Consumer Obsession: A genuine passion for understanding consumer behavior, needs, and desires is paramount to success in this role.
• Communication Skills: The ability to translate complex findings into clear, persuasive narratives for various stakeholders is crucial.
• Proactive & Independent: This role requires initiative, ownership, and a drive for continuous improvement, suggesting a candidate who is a self-starter.
• Adaptability & Digital Fluency: An understanding of digital trends, particularly in the beauty social media landscape, and an openness to exploring AI and LLM applications will be highly valued.
• Passion for Beauty: While formal degrees in psychology, physical, or social sciences are preferred, a deep enthusiasm for the beauty domain and its market landscape is a significant asset.

This Consumer & Claims Insight Specialist position offers a dynamic and rewarding career trajectory for individuals who are passionate about making a difference in the consumer goods industry. By starting and ending with the consumer and grounding insights in robust data, you will play a pivotal role in shaping the future of beloved beauty brands.