Personal Assistant reference: R1197323

## Opportunity Review: Executive Personal Assistant (Diagnostics & Secondary Care, London) This Executive Personal Assistant role at Bupa presents a compelling opportunity for a skilled and forward-thinking administrative professional looking to make a tangible impact within the healthcare sector. Based in London, this full-time, permanent position offers a blend of on-site presence and hybrid flexibility, working across prestigious locations including Cromwell Hospital and High Street Kensington. ### Advantages for Candidates: * **Meaningful Work in Healthcare:** At its core, this role is about contributing to Bupa's purpose of helping people live longer, healthier, happier lives. You will be integral in supporting senior leaders who are dedicated to delivering exceptional patient care and customer service, ensuring you are part of work that truly matters. * **Career Development with Emerging Technology:** A significant advantage is the emphasis on digital adoption and process efficiency. You'll have the opportunity to actively champion and leverage cutting-edge tools like Microsoft 365 and Copilot, streamlining workflows and enhancing productivity. This focus on AI and automation will equip you with highly sought-after skills for future career growth. * **Strategic Support to Senior Leadership:** You will be providing crucial support to the CFO of Diagnostic & Secondary Care London (approximately 75% of the role) and the Director of Governance & Risk (approximately 25%). This level of involvement offers direct exposure to key business activities and leadership decision-making, providing invaluable experience. * **Hybrid Work Model with On-Site Presence:** The role offers a healthy balance between remote work and on-site engagement, with a minimum of three days per week expected at Bupa's London locations. This hybrid approach allows for flexibility while maintaining a visible and professional presence crucial for relationship building and event support. * **Collaborative Team Environment:** You will be part of a wider PA community, fostering a supportive environment where best practices are shared, and continuous improvement is encouraged. This collaborative spirit ensures consistent service delivery and professional development opportunities. * **Comprehensive Benefits Package:** Bupa offers a competitive salary and a robust benefits package designed to support your wellbeing. This includes Bupa health insurance, an enhanced pension plan, life insurance, and a generous holiday allowance. ### Key Considerations for Candidates: * **Pace and Demand:** The role requires supporting senior leaders in a fast-paced, multi-site environment. Candidates must be highly organised, meticulous, and capable of managing multiple priorities calmly and effectively under pressure. * **Proactive and Independent Work Style:** Success in this position hinges on the ability to work independently with minimal supervision, anticipating needs and proactively managing complex situations, particularly with diary and meeting coordination. * **On-Site Responsibilities:** While hybrid, regular on-site presence is essential, including a rotational commitment to Friday on-site cover in the executive office and covering annual leave for other Executive Personal Assistants. Candidates should be comfortable with this requirement and the need to be visible across different locations. * **Digital Fluency and Adaptability:** A strong digital capability with Microsoft 365 is essential. Furthermore, candidates must be comfortable learning and adapting to new AI tools and automation platforms, as driving digital adoption is a key aspect of the role. * **Relationship Building and Communication:** The ability to build strong relationships with internal and external stakeholders at all levels is paramount. Excellent communication, interpersonal, and influencing skills are critical for success in this cross-functional role. * **Confidentiality and Discretion:** As with any executive support role, maintaining a high degree of professionalism, discretion, and resilience is crucial, especially when handling confidential information. This Executive Personal Assistant position offers a rewarding career path for individuals who are not only administratively proficient but also embrace innovation, value collaboration, and are driven by a desire to contribute to a leading healthcare organization. If you are a proactive, digitally savvy professional with a passion for supporting impactful work, this role is certainly worth exploring.