Customer Assistant - Food - Southbank Place reference: 6242545074

A Rewarding Opportunity: M&S Customer Assistant - Foods Department

Are you a customer-focused individual with a passion for quality food products? Do you thrive in a dynamic retail environment and enjoy making a tangible impact on customer experiences? Marks & Spencer is seeking dedicated Customer Assistants to join their Foods department. This role offers a unique opportunity to be a brand ambassador, championing M&S's commitment to high-quality products, exceptional value, and outstanding customer service.

As a Customer Assistant, you will be at the forefront of the M&S experience, directly engaging with customers and ensuring their shopping journey is memorable and positive. This role is perfect for those who take pride in their work, possess excellent interpersonal skills, and are eager to contribute to a beloved retail brand.

Key Advantages for Candidates:

• Become a Product Champion: Develop in-depth knowledge of M&S's renowned Foods range and enthusiastically share this expertise with customers, making recommendations and highlighting new offerings.
• Deliver Remarkable Service: Play a pivotal role in ensuring every customer feels valued. Your dedication to exceptional service will be instrumental in fostering customer loyalty.
• Embrace a Digital-First Environment: Gain hands-on experience with M&S's digital tools, such as the Sparks App and in-store devices, enhancing your skillset and contributing to a modern retail operation.
• Foster Inclusivity and Teamwork: Contribute to a positive and inclusive store environment by collaborating with colleagues and respecting the local community.
• Develop Adaptability: Thrive in a flexible role that allows you to work across different areas of the store, gaining diverse retail experience and adapting to evolving demands.
• Career Development at M&S: Join an organization committed to pushing boundaries in the retail industry, offering exciting opportunities in a greener, speedier, and more inspiring digital era.

Key Considerations for Your Career Path:

• Work Pattern: This role operates on specific evening shifts: Tuesday to Friday, 19:30 to 23:30. This consistent, late-night schedule is ideal for individuals seeking evening work.
• Age Requirement: Due to the late-night working hours, candidates must be 18 years of age or older to comply with health and safety legislation.
• Unsocial Hours Premium: A premium of +£3.00 per hour is applied to all hours worked between 22:00 and 06:00, offering an enhanced earning potential during these times.
• Proactive and Hands-On Approach: The role requires a willingness to "roll your sleeves up" and go above and beyond to meet customer needs and store objectives.
• Accountability and Efficiency: Candidates are expected to take ownership of their workload, plan efficiently, and deliver on daily sales targets and promotions.
• Continuous Improvement: A commitment to seeking and acting upon feedback is crucial, demonstrating a desire for personal and professional growth.

M&S is dedicated to fostering an inclusive, diverse, and equitable workplace. They are committed to supporting flexible working and welcome applications from all individuals. If you require any reasonable adjustments during the recruitment process, please inform them. This is a fantastic chance to join a forward-thinking company and make a real difference in the world of retail.