Course Assistant

Do you have previous customer service experience?  Do you pride yourself on your accuracy and attention to detail? Are you able to deal confidently with a range of people?  If so, then this could be a great opportunity for you to work for our Medical School.

The Curriculum and Assessment team in the Kent and Medway Medical School (KMMS) are looking for a Course Assistant to join them in providing administrative support across a broad range of activities, in their expanding team.  Liaising with stakeholders across the two universities, Kent and Canterbury Christ Church, and NHS partners, you will play a key role in supporting curriculum and assessment work and in ensuring a high-quality student experience for KMMS's aspiring doctors.

As Course Assistant you can expect to be involved in:

Acting as a point of contact for students, colleagues and external organisations.Providing administrative support associated with the organisation and delivery of the medical curriculum and the student experienceSupporting assessment and examination processesMaintaining accurate curriculum information and respond to general enquiries

What will you bring to the role?

Educated to GCSE English and Maths at grade C/4 or equivalentStrong customer service experience and a commitment to delivering a high-quality service A high degree of accuracy and attention to detailGood IT skills, particularly in the use of Microsoft Office packages Flexible, adaptable and able to manage conflicting priorities and demands

What we can offer in return:

As a member of our team, you can expect a friendly, open and collaborative working environment and support in your development and wellbeing. You'll enjoy a range of great staff benefits including:

Hybrid working options allowing a flexible blend of office and home working (to be agreed in line with business needs)43 days' leave per year (personal leave, bank holidays and additional days allocated for the Christmas period, pro rata for part-time staff)Excellent pension scheme with generous employer contributionsCorporate employee-funded healthcare plan, in partnership with Benenden Health

For more information about what you can look forward to if you join us, visit our dedicated webpage: Working at Kent

We are ambitious for our people, our communities and the region we serve – join us in making the world a better place. Visit our website for more on who we are: http://www.kent.ac.uk/about/

Please see the links below to view the full job description and to apply for this post. For further information regarding the application process, please contact peopleserviceshr@kent.ac.uk quoting reference number KMMS-255-25.

Closing Date: 06 Apr 2025

Section: Administrative

Salary: £24,044 to £25,433 per annum