Customer Assistant - Christmas reference: R-184131

## Embark on a Festive Career at John Lewis & Partners: A Seasonal Customer Assistant Opportunity

The festive season at John Lewis & Partners is a truly special time, brimming with a magical atmosphere and a commitment to creating memorable customer experiences. If you're seeking a dynamic role where you can contribute to this unique environment, the Seasonal Customer Assistant position offers an excellent opportunity to be part of the renowned John Lewis service. This role is perfect for individuals looking to gain valuable retail experience, especially during a peak trading period.

Advantages for Aspiring Candidates:

• Gain Valuable Retail Experience: This is an ideal entry point into the retail sector, providing hands-on experience in customer service, sales, and shop operations.
• Develop Essential Skills: You'll hone your communication, interpersonal, and problem-solving abilities. The role also offers practical training in product knowledge, sales techniques, and stock management.
• Be Part of a Prestigious Brand: Joining John Lewis & Partners means working for a highly respected and established retailer with a strong commitment to its customers and employees.
• Competitive Hourly Rate: The role offers a competitive hourly pay of £12.40, providing a good financial opportunity during the festive period.
• Flexible Working Arrangements: With various part-time positions available (10-30 hours per week), this role can accommodate different lifestyle needs. The shift timings (06:00 - 21:00) include early starts, evenings, and weekends, offering flexibility.
• Comprehensive Training: Full training, encompassing digital learning and on-the-job support, ensures you'll feel confident and well-prepared to excel in your role.
• Supportive and Inclusive Environment: You'll be part of a diverse team where you are encouraged to be yourself, fostering a sense of belonging.
• Potential for Permanent Opportunities: While primarily temporary until early January 2026, there is a possibility of permanent roles becoming available, offering a pathway for career progression.
• Employee Ownership: Experience the unique benefits of working for the UK's largest employee-owned business, where you are a Partner, sharing in the rewards and responsibilities.

Key Considerations for Your Career Path:

• Temporary Nature: This is a seasonal role, primarily concluding in early January 2026. Candidates should consider how this fits into their broader career aspirations.
• Pace and Variety: The shop environment is described as fast-paced and varied. Candidates who thrive in dynamic settings and enjoy a range of tasks will find this role rewarding.
• Commitment to Customer Service: A core aspect of this role is delivering exceptional customer service. A genuine passion for helping people and resolving queries is essential.
• Flexibility in Working Hours: The requirement to work early starts, evenings, and weekends, as well as varying hours between 06:00 and 21:00, needs to be a comfortable fit for your personal schedule.
• Assessment Process: Interviews will involve group assessments. Candidates should prepare for this format and be ready to showcase their collaborative and communication skills.
• Application Timing: Due to the potential for vacancies to close early if a high volume of applications is received, it is strongly recommended to apply as soon as possible.
• Pre-employment Vetting: Be aware that some roles may be subject to pre-employment vetting, including potential DBS checks. This is a standard procedure for many retail roles and information will be provided during the recruitment process.

This Seasonal Customer Assistant role at John Lewis & Partners offers a fantastic chance to contribute to the magic of the festive season while building valuable professional skills. It's an opportunity to immerse yourself in a customer-centric culture and experience the unique rewards of being a Partner in one of the UK's most cherished retail brands.