Customer Assistant - Christmas reference: R-184379

## A Festive Opportunity: Seasonal Customer Assistant at John Lewis & Partners

The festive season at John Lewis & Partners is a truly special time, buzzing with excitement and a magical atmosphere. To ensure an unforgettable experience for every customer, they are seeking dedicated individuals to join their team as Seasonal Customer Assistants. This is a fantastic chance to be part of a renowned retail experience and contribute to the joyful spirit of Christmas.

If you're looking for a role that offers flexibility, hands-on customer interaction, and the opportunity to be part of a supportive and diverse team, this position warrants your careful consideration. For those seeking to maximize their earnings during the festive period, there's an enticing **Night Premium of £3.50 per hour** for time worked between 22:00 and 06:00, for those enrolled in specific premium arrangements. This adds an extra layer of financial advantage to your seasonal employment.

Key Advantages for Candidates:

• Be part of a Renowned Brand: Join a prestigious and well-loved retail institution known for its exceptional service.
• Competitive Hourly Pay: Earn a solid base rate of £12.40 per hour, with the potential for additional Night Premium earnings.
• Flexible Working: A range of Full Time & Part Time positions are available, from 19 to 37.5 hours per week, catering to various lifestyle needs. This includes the opportunity to work early starts, evenings, and weekends.
• Comprehensive Training: Receive thorough training, encompassing both digital learning and on-the-job experience, ensuring you feel confident and equipped from day one.
• Supportive Team Environment: Work as part of a diverse and inclusive team where you are encouraged to be yourself.
• Career Growth Potential: While primarily temporary until early January 2026, there's a possibility of **permanent roles** becoming available, offering a potential pathway for further career development within the Partnership.
• Employee Ownership: Gain insight into a unique business model as the UK's largest employee-owned business, where every Partner shares in the responsibility and rewards.

Key Considerations for Your Career Path:

• Seasonal Nature: Understand that these contracts are primarily temporary, ending in early January 2026. However, the potential for permanent roles should be noted for ambitious candidates.
• Varied Hours: Be prepared for a flexible work schedule that includes early starts, evenings, and weekends, aligning with the demands of the busy retail season.
• Fast-Paced Environment: The role is dynamic and can be fast-paced, requiring adaptability and a proactive approach to supporting the wider team and ensuring excellent customer service.
• Customer-Centric Focus: The core of this role is delivering exceptional customer service. Candidates who thrive on engaging with people and finding solutions will excel.
• Pre-Employment Vetting: Be aware that some roles may require pre-employment vetting, potentially including DBS checks. Prompt completion of any required documentation is advised to avoid delays.
• Application Timing: Vacancies can close early due to high application volumes. Applying promptly is highly recommended to secure your place in the assessment process.

This role offers an excellent opportunity for individuals seeking to gain valuable retail experience, contribute to a vibrant festive atmosphere, and potentially take their first steps within the unique John Lewis Partnership. If you possess basic IT literacy and strong communication skills, and are eager to learn and engage with customers, this could be the perfect seasonal role for you.