Christmas Customer Assistant - Cafe - Rushden Lakes reference: 6205825347

## Discover Your Next Career Step: Customer Assistant, M&S Café

Are you passionate about creating memorable customer experiences and a genuine interest in food and drink? Marks & Spencer is seeking enthusiastic individuals to join their Café team as Customer Assistants. This role offers a fantastic opportunity to become a brand ambassador, sharing your knowledge and driving exceptional service within a dynamic retail environment.

If you're looking for a role that blends customer interaction with a focus on quality products, this could be the perfect fit for your career journey.

Key Advantages for Aspiring Candidates:

• Become a Product Expert: You'll gain in-depth knowledge of M&S's delightful food and drink offerings, empowering you to confidently recommend and promote the café menu to customers. This is an excellent chance to deepen your understanding of food trends and services.
• Develop Digital Proficiency: The role emphasizes the use of digital tools, including digital menus and in-store devices. This is a valuable opportunity to enhance your digital literacy and learn how to leverage technology to improve customer experience – a highly sought-after skill in today's retail landscape.
• Cultivate Remarkable Service Skills: At its core, this position is about making customers feel valued. You will hone your skills in delivering outstanding service, focusing on efficiency, attention to detail, and creating a welcoming atmosphere.
• Embrace Teamwork and Inclusivity: You'll be part of a supportive team environment where collaboration and respect are paramount. This role encourages you to contribute to an inclusive culture, fostering positive relationships with colleagues and customers alike.
• Gain Flexibility and Adaptability: The retail environment is ever-evolving. This role will allow you to develop your adaptability by working across various store areas and responding effectively to changing demands, preparing you for diverse career challenges.
• Contribute to a Leading Retailer: Joining M&S means becoming part of a company committed to innovation and leading the retail industry. You'll have the chance to contribute to a brand that is pushing boundaries and revolutionizing the way we shop.

Key Considerations for Your Career Path:

• Work Pattern: The specified work pattern is:
  • Sunday: 13:30 - 17:30
  • Thursday: 10:30 - 18:30
  • Friday: 10:30 - 18:30
  Candidates should assess if this schedule aligns with their personal and professional commitments.
• Efficiency and High Standards: The role requires a commitment to efficiency and maintaining high standards in food safety and hygiene. If you thrive in fast-paced environments where attention to detail is critical, this will be a rewarding aspect of the job.
• Customer-Centric Approach: Success in this role hinges on consistently prioritizing the customer. You'll need to be proactive in understanding customer needs and ensuring their satisfaction throughout their visit.
• Embrace Feedback and Continuous Improvement: M&S values growth. Being open to feedback and actively seeking it will be beneficial for your development and contribution to the team's ongoing improvement.

This Customer Assistant position is an excellent stepping stone for individuals looking to build a career in customer service and retail. It provides a foundation of essential skills, from digital engagement and product knowledge to teamwork and adaptability, all within a supportive and forward-thinking organization.