Customer Assistant - Christmas reference: R-184542

This is an excellent opportunity for individuals seeking to gain valuable retail experience and contribute to the iconic John Lewis & Partners Christmas season. As a temporary Customer Assistant, you will be immersed in a vibrant and festive environment, playing a crucial role in delivering the exceptional customer service for which John Lewis is renowned.

Advantages for Candidates:

• Career Development & Experience: This role provides a fantastic entry point into the retail sector. You'll receive comprehensive training, including digital learning and on-the-job coaching, equipping you with essential customer service, sales, and product knowledge skills that are transferable to various career paths.
• Be Part of Something Special: You'll join a diverse and inclusive team, contributing to the magical atmosphere of Christmas at John Lewis. The emphasis on allowing Partners to "be yourself" fosters a supportive and welcoming work environment.
• Competitive Compensation: The hourly rate of £12.40 is competitive, and for those working between 22:00 - 06:00, there's an additional Night Premium of £3.50 per hour, providing a significant incentive for night shifts.
• Flexibility: Various part-time positions are available, offering flexibility in hours (13.5 to 22.5 hours per week) to accommodate different lifestyles and commitments. The role involves working evenings and weekends, which can be beneficial for those seeking to supplement income or gain experience outside of typical 9-to-5 hours.
• Potential for Future Opportunities: While primarily temporary until early January 2026, there's a possibility of permanent roles becoming available, offering a stepping stone into long-term career prospects within the employee-owned Partnership.
• Ownership and Belonging: John Lewis & Partners is the UK's largest employee-owned business. This unique ownership model means you're not just an employee, but a Partner, sharing in the responsibilities, rewards, and successes of the company. This fosters a strong sense of belonging and a vested interest in the company's performance.

Key Considerations for Candidates:

• Temporary Nature: The majority of these roles are temporary, concluding in early January 2026. Candidates seeking long-term, permanent positions should be aware of this and inquire about potential permanent openings during the application process.
• Weekend and Evening Work: The role requires flexibility to work evenings and weekends between 07:00 and 20:00. Candidates should ensure their availability aligns with these requirements.
• Fast-Paced Environment: The description highlights a "fast-paced and varied" working environment. Individuals who thrive in dynamic settings and enjoy a variety of tasks will find this role engaging.
• Application Timing: Vacancies can close early if a high volume of applications is received. Prompt application is strongly recommended to avoid missing out on this opportunity.
• Assessment Process: Interviews will commence with Group Assessments. Candidates should prepare for a collaborative and interactive assessment process.
• Pre-Employment Vetting: Be aware that some roles may be subject to pre-employment vetting, which could include DBS checks. If required, you will be informed during the recruitment process, and prompt completion of vetting documents is encouraged.

In summary, this role offers a rewarding and dynamic experience within a prestigious retail environment. It's an ideal opportunity for individuals looking to build their customer service and retail skills, experience the festive season with a leading brand, and potentially explore a career within an employee-owned organization. By understanding these advantages and considerations, potential candidates can make an informed decision about whether this role aligns with their career aspirations.