Customer Assistant reference: 597868

## Discover Your Career Potential at Lidl: A Customer Assistant Opportunity This review provides an in-depth look at the Customer Assistant role at Lidl, designed to help aspiring candidates understand the advantages and key considerations of this exciting opportunity and how it can shape their career path. Lidl is seeking driven and collaborative individuals to join their team as Customer Assistants. This role offers a dynamic and engaging work environment where no two shifts are the same. If you thrive in a fast-paced setting and enjoy contributing to a positive customer experience, this position could be a perfect fit for you. ### Key Advantages for Candidates: * Competitive and Growing Remuneration: The role offers a strong hourly pay rate, starting between **£12.75 - £13.65**. Importantly, this rate is set to increase to **£13.00 - £13.95 per hour from September 1st, 2025**, demonstrating a commitment to fair compensation. In addition to the base pay, there are enhanced rates for bank holidays and nights, providing further financial incentives. * Generous Holiday Entitlement: Employees will benefit from a substantial **30-35 days of holiday per year (pro rata)**, offering excellent work-life balance and ample opportunity for rest and rejuvenation. * Valuable Employee Discount: A **10% in-store discount** is provided, allowing team members to save on their grocery shopping and other essentials. * Comprehensive Benefits Package: Beyond the core compensation, Lidl offers a **pension scheme** to support long-term financial security, and enhanced family leave. * Career Development and Specialization: Lidl is committed to employee growth. You'll receive the right training to thrive in your role and be encouraged to pursue career progression. Opportunities exist to become a specialist in areas such as Freshness, Non-Food, or Bakery, allowing you to deepen your expertise and advance your retail career. * Supportive and Collaborative Environment: Lidl emphasizes a team-oriented culture where collaboration and mutual support are highly valued. This creates a positive and encouraging workplace where everyone pitches in. * Diversity, Equity, and Inclusion: Lidl proudly champions diversity, equity, and inclusion, welcoming applicants from all backgrounds and celebrating individuality. This ensures a fair, respectful, and inclusive environment for all employees. ### Key Considerations for Aspiring Candidates: * Contract Flexibility: The contract is offered on a **20-30 hour per week basis**, providing a degree of flexibility for those seeking part-time or variable hours. Candidates should consider if this range aligns with their personal and professional needs. * Varied Responsibilities: As a Customer Assistant, your duties will be diverse, ranging from restocking shelves and operating tills to merchandising Non-Food products and baking fresh goods. This requires adaptability and a willingness to engage in a variety of tasks throughout your shift. * Pace of Work: The role is situated within a **fast-paced environment**. Candidates should be comfortable with a dynamic workload and the ability to manage multiple tasks efficiently. * Customer-Centric Approach: A strong emphasis is placed on providing **excellent customer service**. Candidates should possess a genuine passion for helping customers, a friendly demeanor, and the ability to answer queries and resolve requests effectively. * Flexibility in Working Hours: A willingness to be **flexible with shift start and end times** is essential, as the operational needs of the store may require early starts or late finishes. * Proactive and Driven Attitude: Success in this role requires a **positive approach to changing priorities**, drive, and a passion for making your store a success. A proactive mindset and a willingness to go the extra mile will be highly valued. * Background Checks: Please note that employment is conditional upon the receipt of satisfactory references and, if requested, a satisfactory Disclosure and Barring Service (DBS) check. In conclusion, the Customer Assistant role at Lidl presents a compelling opportunity for individuals seeking a dynamic retail career with competitive pay, excellent benefits, and clear pathways for growth. If you are a collaborative, customer-focused individual with a passion for making a difference, this role offers a solid foundation for your career journey within a supportive and inclusive organization.