Customer Team Member reference: 1061505

## Opportunity Spotlight: Customer Team Member at Co-op, Basildon This role offers a fantastic entry point into the retail sector, with a focus on customer service and community engagement. For those looking for a flexible part-time position with a reputable organization that values its employees, this Customer Team Member opportunity at the Co-op in Basildon presents a compelling proposition. ### Advantages for Potential Candidates: * Commitment to Employee Wellbeing: The Co-op demonstrates a strong commitment to its colleagues, offering extensive support for physical, mental, and financial wellbeing. This includes market-leading policies for life events, access to virtual healthcare services for the whole family, and a 24/7 employee assistance service. * Generous Benefits Package: Beyond the competitive hourly rate of £12.60, successful candidates will enjoy significant perks. These include a generous 31 days of holiday (pro rata for part-time), a pension scheme with up to 10% employer contributions, and substantial discounts on Co-op products (30%) and other brands (10%). * Career Development and Training: The Co-op invests in its people by providing full, paid training and dedicated support for personal development. This ensures you'll have the skills and confidence to excel in your role and potentially grow within the organization. * Flexible Working with Predictability: While shift patterns are varied, including early mornings, afternoons, late evenings, and weekends, the Co-op commits to sharing rotas three weeks in advance, accessible via mobile. This allows for better planning of your personal life. * Community Focus: A key aspect of this role is supporting the local community. If you're passionate about making a positive impact and engaging with your neighbours, this position offers a rewarding avenue to do so. * Straightforward Application Process: The ability to apply using a mobile device without needing a CV simplifies the initial application, making it accessible to a wider range of candidates. ### Key Considerations for Candidates: * Varied Shift Patterns: The working pattern involves a range of shifts, including early mornings, late evenings, and weekends. Candidates should be comfortable with this flexibility and discuss their availability during the interview process. * Physical Demands of the Role: As a Customer Team Member, you'll be on your feet for extended periods, involved in stocking shelves, assisting customers, and maintaining store cleanliness. Physical stamina and a willingness to be active are important. * Customer-Centric Approach: The core of this role is providing excellent customer service. Candidates should possess genuine care for customer needs, strong interpersonal skills, and a positive attitude when interacting with shoppers and colleagues. * Adaptability and Problem-Solving: The retail environment can be dynamic. A positive approach to change and the ability to proactively solve problems will be highly valued. * Commitment to Teamwork: Success in this role relies on collaboration. Candidates should be enthusiastic about working as part of a friendly team, supporting colleagues, and contributing to a positive store atmosphere. This Customer Team Member role is an excellent opportunity for individuals who are customer-focused, enjoy a dynamic environment, and value working for an organization with strong ethical principles and a genuine commitment to its people and communities. If you're seeking a role that offers a solid benefits package, development opportunities, and the chance to make a difference locally, this position at Co-op is certainly worth exploring.