Customer Business Manager (Slough, GB)

## Opportunity Review: Customer Business Manager - SSO Retail & E-commerce at AkzoNobel AkzoNobel, a global leader in paints and coatings with a rich heritage dating back to 1792, is seeking a dynamic **Customer Business Manager** to join their innovative team. This role presents a compelling opportunity for ambitious professionals looking to make a significant impact within the retail and e-commerce sectors, managing a substantial portfolio of brands including Dulux, International, Sikkens, and Interpon. This position offers a competitive salary, a market-leading benefits package, and the convenience of a home-based role with a weekly visit to Slough. It’s an ideal opportunity for individuals who thrive on building strong commercial relationships and driving growth within key accounts. ### Advantages for Potential Candidates: * Impactful Role with Significant Responsibility: You will be instrumental in shaping the success of AkzoNobel's presence across critical SSO Independents and Amazon channels. With a portfolio valued at circa £25 million, your strategic decisions and execution will directly influence sales and profit targets. * Exposure to Leading Brands: Working with globally recognized and trusted brands like Dulux and Sikkens offers significant prestige and a valuable addition to your professional portfolio. * Strategic Business Development: This role goes beyond day-to-day management. You will be responsible for developing and implementing account-specific strategies, managing P&Ls, and negotiating commercial agreements, providing a platform for strategic thinking and leadership. * Cross-Functional Collaboration: You will have the opportunity to collaborate closely with various internal departments, including Finance, Marketing, Category, and Supply Chain. This fosters a holistic understanding of the business and builds a strong internal network. * Career Growth in a Dynamic Market: AkzoNobel operates in a fast-paced, evolving market. This role provides hands-on experience in the growing e-commerce landscape and the traditional retail sector, preparing you for future advancements in channel management and commercial leadership. * Focus on Sustainability and Innovation: AkzoNobel's commitment to sustainable solutions and a forward-thinking approach means you'll be part of a company that values responsible growth and continuous improvement. ### Key Considerations for Your Career Path: * Commercial Acumen is Paramount: Success in this role hinges on strong commercial and financial understanding, including the ability to manage account P&Ls effectively. Candidates should be comfortable with data analysis and a results-driven approach. * Relationship Management Expertise: Building and nurturing strong relationships with senior customer stakeholders is crucial. Excellent negotiation, influencing, and communication skills are essential to navigate complex commercial discussions. * Strategic Thinking & Adaptability: While short-term delivery is important, the ability to balance immediate needs with long-term growth ambitions is key. The dynamic nature of retail and e-commerce requires adaptability and a proactive mindset. * Data-Driven Decision Making: A data-driven mindset and strong analytical skills will be vital for identifying opportunities, optimizing performance, and making informed strategic decisions. * Cross-Functional Collaboration Skills: The ability to work effectively with diverse teams, understand their perspectives, and drive shared objectives is a significant factor for success. * Proactive and Self-Motivated: This home-based role requires a high degree of self-discipline, initiative, and the ability to work independently while remaining connected to the broader team. This Customer Business Manager position at AkzoNobel is an excellent opportunity for individuals looking to leverage their commercial expertise in a leading global company. If you are a strategic thinker, a skilled negotiator, and passionate about driving growth within the retail and e-commerce space, this role offers a rewarding path for your career development.