Customer Delivery Driver, Supermarket Assistant reference: R-184820

Job Review: Customer Delivery Driver - Waitrose & Partners (Exeter)

This opportunity at Waitrose & Partners in Exeter offers a unique chance to join a leading employee-owned business while playing a vital role in delivering exceptional quality produce and service directly to customers' homes. As a Customer Delivery Driver, you'll be more than just a delivery person; you'll be a brand ambassador, embodying the Waitrose ethos of passionate Partners serving food lovers.

Advantages for Potential Candidates:

• Be Part of a Unique Ownership Model: As a Partner in the John Lewis Partnership, you're not just an employee, but a co-owner. This means sharing in the responsibilities, rewards, and successes of the UK's largest employee-owned business. This fosters a strong sense of belonging and collective purpose.
• Customer-Facing Role with Impact: You'll have direct interaction with customers, building rapport and trust through excellent service. This role allows you to make a tangible difference in customers' daily lives by ensuring they receive their high-quality Waitrose groceries.
• Variety in Your Role: Beyond driving and deliveries, you'll contribute to the smooth running of the shop by supporting the team with essential tasks such as stock replenishment and maintaining housekeeping standards. This offers a dynamic work environment.
• Potential for Enhanced Earnings: For those working from October 5th onwards, there's an opportunity to earn a Night Premium of £3.50 per hour for any hours worked between 22:00 and 06:00, provided you are enrolled in the Enhanced Hours Premium arrangements.
• Focus on Work-Life Balance: The Partnership emphasizes supporting a good work-life balance and offers flexibility where possible, including potential for flexible or compressed hours, job sharing, or shorter contract hours. This is a key point to discuss during your interview.
• Commitment to Growth and Inclusion: The Partnership is dedicated to creating an environment where individuals can grow both personally and collectively, embracing differences and fostering a sense of belonging.

Key Considerations for Your Career Path:

• Essential Driving Requirements: A full, valid B-Category UK manual driving licence with no more than 6 points is a non-negotiable requirement. Ensure your licence meets this criterion.
• Physical Demands: The role involves physical tasks such as lifting of crates and moving cages. Candidates should be comfortable with these requirements.
• Customer Service Excellence is Paramount: Your ability to provide great customer service and build rapport is central to this role. If you thrive on positive customer interactions, this could be an excellent fit.
• Independent and Self-Motivated: While part of a team, you'll also be working independently on the road. You'll need to be self-motivated, adaptable, and possess good time management skills to plan your routes efficiently.
• IT Literacy: Basic IT skills are necessary for managing delivery routes and potentially other shop-related tasks.
• Age Restriction: Due to the nature of the role, applicants must be 18 years or older.
• Vetting Procedures: Be aware that some roles within the Partnership are subject to pre-employment vetting, which may include DBS checks. Successful candidates will be informed and guided through this process.
• Early Application Recommended: Vacancies can close early if a high volume of applicants is received. It is advisable to apply as soon as possible.

This Customer Delivery Driver position at Waitrose & Partners offers a compelling blend of rewarding work, a unique employee-owned culture, and the chance to contribute to a cherished brand. For individuals who are passionate about service, enjoy a degree of independence, and are keen to be part of a supportive and forward-thinking organisation, this role presents a valuable opportunity for career growth and personal development.