Christmas Customer Assistant - Food - Exebridges Exeter Simply Food reference: 6248036974

Discover a Rewarding Career Opportunity: Customer Assistant at M&S Foods

Are you passionate about quality food products and dedicated to providing exceptional customer service? Marks & Spencer is seeking enthusiastic individuals to join their Foods section as Customer Assistants. This role offers a unique chance to become a brand ambassador, promoting M&S's renowned high-quality products and value offers. If you take pride in your product knowledge and thrive in a dynamic retail environment, this could be the perfect next step in your career.

This position offers a specific working pattern, with core hours on Saturdays from 05:00 to 14:00. Please note that during the critical weeks of December 14th and 21st, successful candidates will be expected to work up to full-time hours to meet operational demands.

Advantages for Aspiring Candidates:

• Become a Product Expert: Develop in-depth knowledge of M&S Food products, enabling you to confidently recommend and sell them to customers.
• Customer-Centric Environment: Be the face of M&S, creating memorable shopping experiences and ensuring every customer feels valued.
• Embrace Digital Innovation: Utilise modern digital tools like the Sparks App and in-store devices to enhance customer service and streamline operations.
• Team Collaboration: Contribute to a positive and inclusive store environment by supporting colleagues and embracing teamwork.
• Develop Adaptability: Gain valuable experience working across different areas of the store, honing your flexibility and problem-solving skills in a fast-paced retail setting.
• Contribute to Improvement: As the voice of the customer, your feedback will be instrumental in shaping future product offerings and service enhancements.
• Commitment to Inclusion: M&S is dedicated to fostering an inclusive workplace and is happy to discuss flexible working arrangements.

Key Responsibilities and Capabilities:

As a Customer Assistant, you will be responsible for:

• Delivering efficient and friendly service at service points and on the shop floor.
• Maintaining store cleanliness and ensuring shelves are well-stocked.
• Monitoring and working towards daily sales targets and promotional activities.
• Proactively engaging with customers to understand their needs and provide tailored recommendations.
• Building strong product knowledge to effectively sell and promote M&S offerings.

Ideal candidates will possess:

• A strong commitment to delivering excellent customer service.
• Attention to detail and a dedication to producing high-quality work.
• A willingness to learn, accept feedback, and continuously improve.
• The ability to manage your own workload efficiently and effectively.
• Excellent communication and interpersonal skills.
• A high degree of adaptability and the ability to thrive in changing situations.
• A foundational level of digital literacy.

Career Path Considerations:

This role is an excellent entry point into the retail sector or a fantastic opportunity to advance your career within the established M&S brand. You'll gain foundational skills in customer service, sales, inventory management, and digital operations. The emphasis on product knowledge and customer engagement provides a strong basis for future roles within retail, whether in direct customer-facing positions, supervisory roles, or even specialized areas within the food industry. M&S's commitment to innovation suggests ample opportunities for growth and development as the company continues to evolve.

Join M&S and be part of a forward-thinking team that is shaping the future of retail!