Customer Delivery Driver, Supermarket Assistant reference: R-184589

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This role presents a compelling opportunity to join Waitrose & Partners, a distinguished employee-owned business renowned for its commitment to quality and exceptional customer service. As a front-line representative, you will play a pivotal part in shaping customer perceptions, delivering the brand's hallmark blend of quality and service directly to their homes.

Key Advantages for Potential Candidates

• Direct Customer Impact: This is a high-visibility role where your actions directly influence customer satisfaction and their impression of Waitrose & Partners. It's an excellent opportunity for those who thrive on making a tangible difference.
• Employee Ownership & Rewards: As a Partner, you are not just an employee but a co-owner of the John Lewis Partnership. This unique model offers shared responsibilities and rewards, including a comprehensive benefits package.
• Comprehensive Benefits: The role comes with a generous Partner benefits package, featuring staff discounts, subsidized food in Partner dining rooms, local restaurant discounts, subsidized learning opportunities, and access to exclusive Partnership hotels, among others.
• Night Premium Opportunities: For those working between 22:00 and 06:00 and enrolled in Enhanced Hours Premium arrangements, there is an additional Night Premium of £3.50 per hour, offering a financial incentive for working unsociable hours.
• Career Development: The opportunity to work within a large, innovative, and diverse retail organization like the John Lewis Partnership offers significant potential for individual growth and career progression.
• Supportive Work Environment: The Partnership emphasizes creating an environment where individuals can be themselves and thrive. There's a commitment to supporting work-life balance through flexible working arrangements where possible.

Key Considerations for Your Application

• Customer-Centricity: A genuine passion for providing the highest levels of customer service is paramount. You'll need to be adaptable, able to use initiative, and handle unexpected situations with professionalism.
• Driving Proficiency: Excellent driving skills are essential, and candidates will be required to pass a driving assessment as part of the application process. A full, valid UK manual driving licence with no more than six penalty points is a mandatory requirement.
• Age Restriction: Due to the nature of handling age-restricted items, applicants must be 18 years of age or older.
• Physical Requirements: The role may involve assisting with stock control and cashiering, which can include lifting heavy products. A good understanding of health & safety principles is also necessary.
• Pre-Employment Vetting: Be aware that some roles are subject to pre-employment vetting, which may include DBS checks and financial probity checks. Successful candidates will be informed and guided through this process.
• Application Timing: Vacancies can close early if a high volume of applications is received. It is strongly recommended to apply as soon as possible to avoid disappointment.
• Desirable Skills: While not mandatory, previous experience in a driving role and familiarity with chilled vehicles would be beneficial.
• Flexible Working: While the advertised hours are part-time (23.25 hours per week), the Partnership supports flexible working. Candidates are encouraged to discuss their preferences for flexible or compressed hours, job sharing, or shorter contracts further during the interview process.

This role is an excellent stepping stone for individuals seeking to contribute to a reputable brand, embrace employee ownership, and develop their skills in a customer-facing environment. By carefully considering the requirements and advantages, potential candidates can make an informed decision about how this opportunity aligns with their career aspirations.