Customer Delivery Driver, Supermarket Assistant reference: R-185258

Review: Customer Delivery Driver - Waitrose & Partners, Otley

This opportunity at Waitrose & Partners in Otley offers a compelling role for individuals who are passionate about customer service and enjoy an active, independent work environment. As a Customer Delivery Driver, you'll be the face of Waitrose, delivering high-quality produce and providing the exceptional Partner-led service that the brand is known for.

Advantages for Potential Candidates:

• Be a Brand Ambassador: This role provides a unique opportunity to represent a cherished brand like Waitrose. You'll be directly interacting with customers, building rapport, and ensuring their experience with Waitrose is positive from doorstep delivery onwards. This is ideal for individuals who take pride in their work and enjoy making a good impression.
• Varied and Active Role: Beyond driving, you'll be involved in the daily running of the shop, including stock replenishment and housekeeping. This blend of on-the-road and in-store duties ensures a dynamic work experience, keeping you engaged and providing a sense of contribution to the wider team.
• Partnership Benefits: As part of the John Lewis Partnership, you're not just an employee, but a Partner and co-owner. This means sharing in the rewards and successes of the UK's largest employee-owned business. This ownership model fosters a strong sense of belonging and collective responsibility, which can be incredibly rewarding.
• Night Premium Opportunity: For those who work between 22:00 and 06:00, there's an attractive Night Premium of £3.50 per hour available, adding a significant financial benefit to late-night shifts.
• Flexible Working: The Partnership is committed to supporting work-life balance. While hours are varied, the possibility of flexible or compressed hours, job sharing, or shorter contracts can be discussed, making this role adaptable to individual needs.

Key Considerations for Your Career Path:

• Driving Proficiency is Essential: A full, valid B-Category UK manual driving licence with a maximum of 6 points is a fundamental requirement. Strong time management skills will be crucial for efficiently planning and executing delivery routes.
• Customer Service Excellence: This role prioritizes exceptional customer service. Candidates should possess strong interpersonal skills, be comfortable engaging with customers, and have a natural ability to build trust and provide a friendly, welcoming experience.
• Physical Demands: Be prepared for the physical aspects of the role, which include lifting crates and moving cages. This is an active position that requires a reasonable level of physical fitness.
• Independent and Self-Motivated: While you'll be part of a friendly team, much of your day will involve independent work on the road. The ability to be self-motivated, adaptable, and comfortable working autonomously is key to success.
• IT Literacy: Basic IT skills are required, likely for route planning or communication, so ensure you are comfortable with relevant technology.
• Age Requirement: Due to the nature of the role and potential for night shifts, candidates must be 18 years or older.

This Customer Delivery Driver position at Waitrose & Partners offers a fantastic chance to join a unique employee-owned business, contribute to a well-loved brand, and develop your skills in customer service and logistics. If you're a responsible, customer-focused individual with a passion for delivering quality, this could be an excellent step in your career.