Customer Delivery Driver, Supermarket Assistant reference: R-186139

## Opportunity Review: Customer Delivery Driver with Waitrose & Partners Are you a customer-focused individual with a passion for quality food and a knack for organization? This Customer Delivery Driver role with Waitrose & Partners offers a unique opportunity to be the friendly face of a beloved brand, bringing premium produce directly to customers' homes. This is more than just a driving job; it's a chance to embody the Waitrose ethos of "passionate Partners serving food lovers" and contribute to the vibrant atmosphere of a retail environment.

This role is ideal for those who enjoy a blend of independent work on the road and collaborative team tasks. You'll be at the forefront of customer interaction, making a direct impact on their experience. Beyond the core delivery duties, you'll have the opportunity to support your colleagues with essential shop floor operations, fostering a strong sense of teamwork and shared responsibility.

• Become a Partner, Not Just an Employee: As part of the John Lewis Partnership, you'll be a co-owner. This unique model means you share in the success and rewards of the business, fostering a sense of belonging and collective achievement.
• Brand Ambassadorship: You'll represent the prestigious Waitrose brand, delivering not just groceries but an experience of quality and exceptional service. This is an opportunity to build genuine rapport and trust with customers.
• Varied and Engaging Work: The role combines the freedom of the road with the camaraderie of the shop floor. You'll be involved in route planning, vehicle checks, customer interaction, and supporting in-store tasks, ensuring no two days are exactly the same.
• Career Growth Potential: While this role focuses on delivery and shop support, the foundational skills in customer service, time management, and operational efficiency are transferable and valuable for future career development within the Partnership.
• Competitive Pay and Incentives: The hourly rate of £13.39 is complemented by a Night Premium of £3.50 per hour for any work undertaken between 22:00 and 06:00, offering increased earning potential for those working these shifts.
• Supportive Working Environment: The Partnership emphasizes creating an environment where individuals can "THRIVE," embracing differences and fostering personal and collective growth. Flexible working arrangements are also supported where possible.

• Physical Demands: The role involves the physical requirements of lifting crates and moving cages, as well as being on your feet for extended periods. Candidates should be comfortable with these aspects.
• Driving Requirements: A full, valid B-Category UK manual driving licence with no more than 6 penalty points is essential. A strong understanding of road safety and compliance is paramount.
• Customer Service Excellence: Exceptional customer service skills are at the heart of this role. Your ability to be friendly, helpful, and build trust with customers will be crucial to your success.
• Flexibility and Adaptability: With varied part-time hours across seven days, including early starts, late finishes, evenings, and weekends, flexibility and adaptability are key to managing your schedule and supporting the team.
• Independent Work Ethic: While part of a team, much of your day will be spent independently on the road. A self-motivated attitude and the ability to manage your time effectively are vital.
• Pre-Employment Vetting: Be aware that some roles may be subject to pre-employment vetting, which could include DBS checks. Prompt completion of any required documentation is encouraged.

If you're looking for an opportunity that combines rewarding customer interaction with a stake in a unique employee-owned business, this Customer Delivery Driver position at Waitrose & Partners could be an excellent step in your career journey. It's a chance to contribute to a company with a strong purpose and a commitment to its Partners.