Customer Delivery Driver, Supermarket Assistant reference: R-183732

Opportunity Spotlight: Customer Delivery Driver - Waitrose & Partners

Are you a customer-focused individual with a passion for quality produce and a knack for efficient logistics? This Customer Delivery Driver role at Waitrose & Partners offers a fantastic opportunity to become a vital part of a renowned employee-owned business. More than just delivering groceries, you'll be an ambassador for the Waitrose brand, directly connecting with customers and embodying the ethos of "passionate Partners serving food lovers."

This role is ideal for those who thrive on independence while also valuing teamwork. When you're not on the road, you'll contribute to the smooth running of the Basingstoke store, assisting with essential tasks that ensure a seamless customer experience. If you're looking for a role that combines operational efficiency with genuine customer interaction, this could be your next career step.

Advantages for Potential Candidates:

• Be a Brand Ambassador: You'll have the chance to represent the highly respected Waitrose brand, known for its quality and exceptional service. Your interactions will directly shape customer perceptions and build loyalty.
• Career Growth within an Employee-Owned Business: As part of the John Lewis Partnership, you're not just an employee, but a Partner. This ownership model means you share in the rewards and successes of the business, fostering a unique sense of belonging and contribution.
• Competitive Pay and Night Premium: The role offers a competitive hourly rate of £13.39. Furthermore, for those joining from 5th October, there's an attractive Night Premium of £3.50 per hour for all hours worked between 22:00 and 06:00, providing a significant boost to earnings for night shifts.
• Flexible Working Opportunities: Waitrose & Partners is committed to supporting a good work-life balance. This part-time role (15 hours per week) across Saturdays and Sundays offers inherent flexibility, and further discussions about flexible or compressed hours are encouraged during the interview process.
• Supportive Team Environment: You'll be joining a friendly and welcoming team, contributing to the efficient and productive running of the shop. This collaborative atmosphere ensures you're never truly alone, even when working independently on your routes.
• Comprehensive Training and Development: While specific driving experience is desirable, essential skills like great customer service and time management are prioritized. The Partnership also emphasizes personal and collective growth, encouraging you to develop your skills.

Key Considerations for Your Career Path:

• Customer-Centric Approach: A core component of this role is providing excellent customer service. Building rapport, trust, and ensuring customer satisfaction with their shopping experience will be paramount.
• Physical Demands: The role involves the physical requirements of lifting crates and moving cages. Candidates should be comfortable with these aspects to ensure they can perform their duties effectively and safely.
• Independent Work and Self-Motivation: While part of a team, much of your delivery work will be undertaken independently. Strong self-motivation and adaptability are key to managing your routes and time efficiently.
• Driving Compliance and Safety: A full, valid B-Category UK manual driving licence with no more than 6-points is essential. Adhering to vehicle safety checks and maintaining full road compliance are critical responsibilities.
• IT Literacy: The ability to use IT systems for route planning and order management is required, ensuring smooth operations and efficient delivery processes.
• Age Requirement: Due to the nature of the role, applicants must be 18 years or older.
• Pre-Employment Vetting: Be aware that some roles, potentially including this one, may be subject to pre-employment vetting, which could include DBS checks. Prompt completion of any required vetting documents is encouraged.

This Customer Delivery Driver position at Waitrose & Partners is more than just a job; it's an opportunity to become an integral part of a respected organization that values its people and its customers. If you possess the drive, the dedication to service, and are seeking a rewarding role within a unique employee-owned business, we encourage you to explore this exciting opportunity.