Customer Delivery Hub, 7.5T Driver Trainee reference: R-186563

Opportunity Review: Driver Trainee Installer at John Lewis Partnership

Are you looking for a career that combines driving, hands-on installation, and exceptional customer service? The John Lewis Partnership is offering an exciting opportunity for a Driver Trainee Installer, a role designed to nurture talent and build a fulfilling career within a renowned employee-owned business.

This isn't just a job; it's a structured pathway to becoming a fully qualified John Lewis Customer Delivery Installer. The comprehensive 3-month trainee program is a significant advantage, providing you with the necessary training and support to gain a C1 driving licence, enabling you to drive vehicles up to 7.5 tonnes. Upon successful completion, you'll be at the forefront of the John Lewis brand, delivering and installing a wide range of products – from elegant furniture to state-of-the-art electronics – directly into customers' homes, as part of a dedicated two-person delivery crew.

Key Advantages for Aspiring Candidates:

• Structured Career Development: The dedicated 3-month trainee program ensures you gain the essential skills and qualifications, including a C1 driving licence, setting you up for long-term success.
• Become a Brand Ambassador: You'll have the unique opportunity to represent the esteemed John Lewis brand, providing a first-class customer experience that is central to their values.
• Tangible Impact: Directly contribute to customer satisfaction by not only delivering but also expertly installing their purchases, bringing joy and functionality to their homes.
• Continuous Learning: The role encourages ongoing development, requiring you to stay updated on new products and technologies, keeping your skills sharp and relevant.
• Rewarding Compensation Package: Beyond a competitive annual salary range of £27,700.00 - £35,000.00, the role offers an attractive Evening Premium (£2.50 per hour for hours worked between 18:00-22:00) and Night Premium (£3.50 per hour for hours worked between 22:00-06:00), recognizing your commitment to varied working hours.
• Employee Ownership: As part of the John Lewis Partnership, you'll be a Partner, sharing in the rewards and responsibilities of the UK's largest employee-owned business. This unique ownership model fosters a strong sense of belonging and shared success.

Important Considerations for Your Career Path:

• Physical Demands: This role involves significant manual handling. You will be regularly lifting heavy items such as sofas, white goods, large furniture, beds, and mattresses. A good level of physical fitness is essential.
• Driving Licence Requirements: A UK B-Category manual driving licence with a maximum of 6 points is a mandatory requirement.
• Customer-Centricity: Exceptional verbal communication skills and a genuine passion for providing outstanding customer service are paramount. You'll be interacting directly with customers in their homes, often handling unexpected situations with grace and professionalism.
• Adaptable Schedule: The role requires varied full-time hours (41 per week) across seven days, including early starts, late finishes, evenings, and weekends. This flexibility is key to meeting customer needs and ensuring service delivery.
• Interest in Installation: A good understanding of technology and a keen interest in how products work and are installed will greatly enhance your performance and job satisfaction.
• Age Requirement: Due to the nature of the role and potential for late-night work, candidates must be 18 years or older.
• Pre-Employment Vetting: Be prepared for potential pre-employment vetting, which may include DBS checks, particularly for successful candidates. Prompt completion of any required documents is encouraged.

This Driver Trainee Installer position at the John Lewis Partnership offers a fantastic entry point into a dynamic and customer-focused career. If you are self-motivated, customer-oriented, enjoy hands-on work, and are eager to contribute to a unique employee-owned organization, this opportunity could be the perfect next step in your professional journey.