Customer Delivery Hub, 7.5T Driver Trainee reference: R-192030

Discover Your Career Path as a Driver Trainee Installer with John Lewis Partnership

Are you looking for a dynamic career that combines driving, hands-on installation, and exceptional customer service? The John Lewis Partnership is offering a unique opportunity for motivated individuals to join their team as a Driver Trainee Installer. This role provides comprehensive training and a clear path to becoming a fully qualified Customer Delivery Installer, bringing the renowned John Lewis service directly to customers' homes.

Advantages of This Opportunity:

• Comprehensive Training & Qualification: Undergo a supported 3-month trainee program designed to equip you with the skills and knowledge to excel. Upon successful completion, you will obtain a C1 driving licence, enabling you to drive vehicles up to 7.5 tonnes.
• Rewarding Career Progression: This isn't just a job; it's a stepping stone to a fulfilling career within one of the UK's most respected employee-owned businesses. You'll become a vital part of the John Lewis customer experience.
• Engaging Work & Product Expertise: Bring beloved John Lewis products, from furniture to large appliances and entertainment systems, to customers' homes. You'll gain valuable experience in product installation and demonstrating their use, becoming a trusted advisor.
• Attractive Compensation Package: Enjoy a competitive annual salary range of £26,700.00 - £34,000.00. Furthermore, this role offers **Evening Premiums** (£2.50 per hour for hours worked between 18:00 - 22:00) and **Night Premiums** (£3.50 per hour for hours worked between 22:00 - 06:00), significantly enhancing your earning potential.
• Work-Life Balance Focus: The role operates on a structured 41-hour week with a five-week rotating shift pattern (06:00 - 17:00 daily), including some Saturdays. Importantly, there is **no Sunday or Bank Holiday working**, promoting a healthier work-life balance. The Partnership also supports flexible working arrangements where possible.
• Partner Benefits: As a Partner in the John Lewis Partnership, you are an owner. This unique model means you share in the company's rewards and successes, contributing to a strong sense of community and purpose.

Key Considerations for Aspiring Candidates:

• Commitment to Training: The initial 3-month trainee program is intensive and requires dedication to meet the qualification criteria. Be prepared to learn and grow rapidly.
• Customer-Centric Approach: A core aspect of this role is being a brand ambassador for John Lewis. Excellent verbal communication skills and a genuine passion for providing outstanding customer service are paramount. You'll be interacting directly with customers and representing the brand.
• Physical Demands: This role involves significant heavy lifting. You will be handling large and heavy items such as sofas, white goods, sports equipment, furniture, beds, and mattresses as part of a two-person crew. Physical fitness and an understanding of safe lifting practices are essential.
• Driving Requirements: You must hold a UK B-Category manual driving licence with no more than 6 penalty points. The training will lead to a C1 licence, expanding your driving capabilities.
• Problem-Solving Skills: Handling unexpected situations with grace and finding the best possible solutions for customers is a key responsibility. Adaptability and a proactive mindset are highly valued.
• Technical Aptitude: While not always required upfront, a good understanding of technology and an interest in installation will be beneficial as you'll be demonstrating product functionality to customers.
• Vetting Requirements: Please be aware that some roles within the Partnership are subject to pre-employment vetting, which may include DBS checks. Successful candidates will be informed and guided through this process.

This Driver Trainee Installer position offers a fantastic pathway into a stable and rewarding career within a company that values its people. If you are eager to learn, enjoy customer interaction, and are ready for a physically active role, this could be the perfect launchpad for your career journey.