Customer Solutions Design Specialist - Fortinet (UK Wide, United Kingdom)

Review: Lead Technical Designer - Voice, Network, Wireless & Security Solutions

This is an exciting opportunity for a seasoned technical professional to step into a leadership role, driving the implementation of complex and cutting-edge Voice, Network, Wireless, and Security Solutions. The position offers the chance to work with a broad range of leading vendors such as Cisco, Fortinet, Juniper, Aruba, and Microsoft, and to gain deep expertise in technologies like SD-WAN, SD-A, ISE, ACI, Webex, MS Teams, and NextGen Firewalls.

Why this role is a career-defining opportunity:

• Leadership & Technical Depth: You will not only leverage your strong technical acumen but also lead and mentor a team of Technical Designers. This role is perfect for those who are passionate about translating high-level designs into intricate low-level details, overseeing implementation, and ensuring robust testing before handover.
• Customer-Centric Impact: The core of this role is to keep the customer at the heart of every solution. You'll have the opportunity to build strong senior-level customer relationships, influencing their service strategy and operational decisions through your expert service design.
• End-to-End Solution Ownership: From capturing detailed customer requirements to full migration planning and issue resolution, you will be involved in the entire lifecycle of complex solutions. This provides unparalleled exposure to diverse technical challenges and problem-solving scenarios.
• Innovation & Process Improvement: This position drives the improvement of design and delivery capabilities, fostering consistency in architecture and technical processes to reduce costs and increase productivity. You will be at the forefront of delivering thought leadership in complex bids and agreeing on strategic approaches.
• Diverse Technology Exposure: Working with a wide array of vendors and technologies means continuous learning and development in some of the most in-demand areas of IT infrastructure.

Key Considerations for Candidates:

• Leadership Aptitude: Beyond technical skills, a strong ability to lead, translate technical concepts for diverse audiences, and drive projects to completion is paramount.
• Technical Proficiency: Proven experience in network design, especially within enterprise or public sector environments, is essential. Deep knowledge of modern networking technologies, with a specific emphasis on Fortinet SD-WAN, WAN/LAN, and WiFi is a significant advantage.
• Certification Alignment: While preferred, holding Fortinet FCSS (Network Security - SD-WAN Focus, Secure Access Service Edge) and NSE 7 – SD-WAN 7.2 certifications would strongly enhance your candidacy. The job description indicates that meeting every single qualification isn't always necessary, so don't hesitate to apply if you're excited about the role and have relevant experience.
• Problem-Solving Excellence: The ability to resolve complex issues, lead root cause analysis, troubleshoot effectively, and manage escalations is a critical aspect of this role.

Benefits & Culture:

BT offers a compelling rewards package, including a competitive salary, 10% on-target bonus, excellent pension contributions, and generous annual leave that increases with service. You'll also benefit from inclusive family leave policies, a wide array of flexible benefits (cycle-to-work, private healthcare, etc.), and significant discounts on BT services. The commitment to world-class training and development in an inclusive environment is a significant advantage for career growth.

With a rich heritage and a forward-looking approach, BT is a global leader in secure connectivity and collaboration. This role offers the chance to be part of a diverse, multi-skilled team that makes a tangible impact on businesses and society. BT actively champions diversity and inclusion, encouraging applications from all qualified individuals, and encourages those who may not meet every single criterion to still apply.