Customer Team Leader reference: 1057833

Are you looking to step into a leadership role and make a real difference in your community? The Co-op is seeking dedicated individuals to join their team as a Customer Team Leader in Abingdon. This opportunity offers a blend of customer service excellence and team development, making it an ideal next step for those passionate about people and community engagement.

Key Advantages for Aspiring Leaders:

• Leadership Development: This role is more than just customer service; it's about actively coaching and supervising Customer Team Members and deputising for the Store Manager. You'll gain invaluable experience in team leadership, operational management, and problem-solving.
• Comprehensive Training: Co-op provides full, paid training, ensuring you're well-equipped for success from day one. This commitment to development extends beyond initial onboarding, with dedicated support for your career progression.
• Exceptional Benefits Package: Co-op recognises and rewards its colleagues. You'll benefit from a generous 36 days of holiday (pro-rata for part-time), a competitive pension scheme with up to 10% employer contributions, and access to virtual healthcare services for you and your family. Plus, enjoy a fantastic 30% discount on all Co-op products!
• Work-Life Integration: While the role requires flexibility with varied shifts, Co-op offers a supportive environment. Rotas are shared three weeks in advance and accessible via mobile, promoting better planning. The availability of regular overtime also provides an opportunity to increase your earnings.
• Community Focus: Co-op has a long-standing commitment to its members and communities. As a Customer Team Leader, you'll be an integral part of this, building relationships and contributing to local initiatives.
• Modern Application Process: For candidates on the go, the ability to apply using a mobile device without needing a CV streamlines the initial application process.

Key Considerations for Your Career Path:

• Age Requirement: Candidates must be 18 or over due to the responsibilities involved in authorising age-related sales.
• Shift Flexibility: The working pattern involves varied shifts, including early mornings, afternoons, late evenings, and weekends. While negotiable at interview, a degree of flexibility will be essential for this role.
• Hands-On Approach: This position requires a balance between leadership and a willingness to get involved in all aspects of store operations, from restocking shelves to maintaining cleanliness.
• Continuous Learning: A genuine desire to learn, grow, and develop your leadership skills is crucial. The role offers ample opportunities to expand your capabilities.
• People-Centric Skills: Success in this role hinges on excellent people skills, a genuine care for customers and colleagues, and the ability to foster positive relationships.

This Customer Team Leader position at Co-op is an excellent opportunity for individuals looking to advance their careers in retail leadership, contribute to their local community, and benefit from a supportive and rewarding work environment. If you are a motivated individual with a passion for service and leadership, this role could be the perfect fit for your professional journey.