Customer Team Leader reference: 1061438

Customer Team Leader Opportunity at The Co-operative Food, Ewell

Are you a motivated individual with a passion for customer service and a desire to step into a leadership role? The Co-operative Food in Ewell is seeking a dedicated Customer Team Leader to join their dynamic team. This is an excellent opportunity for those looking to build a career within a values-driven organization that prioritizes its people and communities.

Key Advantages for Potential Candidates:

• Career Development: Co-op offers dedicated support for your personal development and career progression. This role is a fantastic stepping stone for aspiring leaders, providing hands-on experience in team supervision and store management.
• Exceptional Benefits Package: Beyond a competitive hourly rate of £13.99, you'll enjoy significant perks including 36 days of holiday (pro-rata), a generous pension with up to a 10% employer contribution, and immediate access to virtual healthcare services for you and your family.
• Employee Discount: A substantial 30% discount on all Co-op products in-store, plus discounts on other brands, offers significant savings.
• Work-Life Balance & Flexibility: While this is a part-time role (16 hours per week with regular overtime opportunities), the varied shift patterns (early mornings, afternoons, late evenings, and weekends) allow for a degree of flexibility. Rotas are shared three weeks in advance and are accessible via mobile, aiding in planning.
• Values-Driven Culture: Co-op has a long-standing commitment to fairness and community. As an employee, you'll benefit from support for your physical, mental, and financial wellbeing, alongside market-leading policies designed to assist with significant life events.
• Comprehensive Training: You'll receive full, paid training, ensuring you're well-equipped to excel in your role.
• Modern Application Process: Apply easily via your mobile device, with no CV required.

Key Considerations for Your Career Path:

• Leadership Responsibilities: This role involves coaching and supervising Customer Team Members and deputising for the Store Manager. If you're looking to hone your leadership skills and take on more responsibility, this is an ideal environment.
• Operational Involvement: You'll be hands-on, contributing to a wide range of store operations, from customer service and stock replenishment to maintaining store standards and handling challenging situations.
• Age Requirement: Candidates must be aged 18 or over due to the nature of authorising age-related sales.
• Shift Pattern Flexibility: The varied shifts require a degree of flexibility to accommodate store opening and closing times, including weekends. This is an important factor to consider when assessing work-life integration.
• Commitment to Community: An interest in building relationships and contributing to the local community is a valuable asset for this role.
• Application Process: Be prepared to complete two online assessments as part of the application, which will take approximately 20 minutes.

This Customer Team Leader position at The Co-operative Food offers a compelling blend of leadership development, attractive benefits, and a supportive, values-driven work environment. It's a role suited for individuals who are passionate about people, possess strong organizational skills, and are eager to grow within a respected organization.