Customer Team Member reference: 1058214

Here's a professional review of the Customer Team Member role at Co-op, designed to inform potential candidates:

Opportunity Overview: Customer Team Member at Co-op – Sherburn-In-Elmet

This role offers an engaging opportunity to join a well-established and community-focused organization as a Customer Team Member. Situated at 22-30 Finkle Hill, Sherburn-In-Elmet, LS25 6AE, this position is ideal for individuals seeking a part-time role with the potential for regular overtime, contributing to a positive customer experience.

Key Advantages for Candidates:

• Comprehensive Benefits Package: Co-op is committed to colleague wellbeing, offering a generous 31 days of holiday (pro-rata), a strong pension scheme with up to 10% employer contribution, and access to vital virtual healthcare services for yourself and your family. This includes GP appointments, mental health support, and nutritional advice, demonstrating a holistic approach to employee welfare.
• Significant Staff Discount: Enjoy a substantial 30% discount on all Co-op products, a fantastic perk for everyday savings. Additionally, there are 10% discounts available on other brands, further enhancing the value of this benefit.
• Financial Wellbeing Support: The inclusion of Wagestream, a money management app providing early access to earned wages, is a notable advantage for financial planning and flexibility.
• Paid Training and Development: Co-op provides full, paid training, ensuring you have the necessary skills and knowledge to excel in your role. The emphasis on dedicated support for personal development and career progression suggests a commitment to helping you grow within the company.
• Community Focus: Co-op's long-standing commitment to its members and communities translates into a work environment where you can actively contribute to local initiatives and events, fostering a sense of purpose.
• Work-Life Balance Support: Rotas are shared three weeks in advance and accessible via mobile, allowing for better planning of personal commitments.

Key Considerations for Your Career Path:

• Flexible Working Pattern: The role requires flexibility to work varied shifts, including early mornings, afternoons, late evenings, and weekends. This can be an advantage for those who can adapt their schedule, but it's important to consider how this aligns with your personal commitments. Specific shift details will be discussed during the interview process.
• Age Requirement: Due to the nature of the shifts, which may fall before 6 am or after 10 pm, applicants must be aged 18 or over.
• Hands-On Role: As a Customer Team Member, you will be involved in a range of activities beyond till operations, including shelf stocking and maintaining store cleanliness. This offers a dynamic work experience but requires a proactive and adaptable approach.
• Application Process: The ability to apply via mobile without a CV is a streamlined process, and the inclusion of two short online assessments (approximately 20 minutes total) indicates a straightforward application journey.
• Inclusive Workplace: Co-op actively promotes diversity and inclusion, welcoming applications from all backgrounds. They are committed to making reasonable adjustments for candidates with disabilities and are part of the Disability Confident scheme.

Who You'll Be:

This position is well-suited for individuals who possess:

• A genuine desire to help customers and understand their needs.
• Excellent interpersonal skills for building positive relationships with both customers and colleagues.
• A proactive and optimistic attitude towards problem-solving and adapting to change.
• The adaptability to work a varied shift pattern.

Overall, this Customer Team Member role at Co-op presents a rewarding opportunity for individuals seeking a supportive work environment with excellent benefits and a chance to contribute to their local community. The flexibility in shifts and the hands-on nature of the work are key aspects to consider when evaluating this position for your career development.