Customer Team Member reference: 1058320

Opportunity Review: Customer Team Member at Co-op (Selby Road, Askern)

This Customer Team Member role at Co-op presents a compelling opportunity for individuals seeking a part-time position with a strong focus on customer service and community engagement. Located at Selby Road, Askern, DN6 0EP, this permanent role offers 12 hours per week with the potential for regular overtime, providing a stable foundation for those looking to supplement their income or build a career in a people-centric environment. The working pattern of Monday, Wednesday, and Friday evenings (18:00 - 22:00) is ideal for those who prefer to work later in the day or need daytime flexibility.

Key Advantages for Candidates:

• Generous Benefits Package: Co-op is renowned for its commitment to its colleagues. Successful applicants will enjoy a substantial 31 days of holiday (pro-rata for part-time), a pension scheme with up to a 10% Co-op contribution, and access to invaluable virtual healthcare services for themselves and their families. A significant 30% discount on all Co-op products in-store further enhances the financial benefits of this role.
• Comprehensive Training and Development: Full, paid training is provided, ensuring you have the skills and knowledge to excel. Co-op also emphasizes personal development and career progression, offering dedicated support to help you grow within the organization.
• Work-Life Balance and Flexibility: The part-time nature of the role, combined with rotas shared three weeks in advance and accessible via mobile, supports a healthy work-life balance. The evening shifts are particularly suited for individuals with daytime commitments.
• Employee Wellbeing Focus: Co-op's commitment to colleague wellbeing is a standout feature. Beyond physical health, they offer support for mental and financial wellbeing, along with market-leading policies designed to assist with life events, demonstrating a genuine care for their employees.
• Community-Oriented Environment: If you have a genuine desire to support your local community, this role offers opportunities to get involved in various activities and events, aligning with Co-op's long-standing ethos of fairness and community benefit.
• Simplified Application Process: The ability to apply using a mobile device with no CV required removes traditional barriers to entry, making the application process more accessible and straightforward.

Key Considerations for Your Career Path:

• Customer-Centricity is Paramount: This role places a high emphasis on providing friendly and thoughtful customer service. A genuine care for customers' needs, excellent people skills, and the ability to build positive relationships are essential for success and career advancement in this position.
• Teamwork and Problem-Solving: You will be an integral part of a team, working collaboratively to solve customer issues and improve the store environment. A positive approach to change and problem-solving will be highly valued.
• Retail Operations: The role involves a variety of tasks beyond direct customer interaction, including stocking shelves, maintaining store cleanliness, and ensuring product availability. This provides a well-rounded understanding of retail operations.
• Career Growth Potential: While a part-time role, Co-op's emphasis on training and development suggests that this position can serve as a valuable stepping stone for those interested in further opportunities within the retail sector or with the Co-op organization.
• Embracing Change: As the retail landscape evolves, adaptability and a willingness to embrace new products, services, and ways of working will be key to thriving in this role.

For candidates seeking a rewarding part-time role within a values-driven organization that prioritizes its people and communities, this Customer Team Member position at Co-op offers a unique and beneficial opportunity.