Customer Team Member reference: 1058297

Unlock Your Potential as a Customer Team Member at Co-op in Greenwich

This opportunity for a Customer Team Member at the Co-op store located at 200-206 Trafalgar Road, Greenwich, SE10 0PL, presents a compelling prospect for individuals seeking a dynamic and rewarding part-time role within a values-driven organization. With a competitive hourly rate of £13.85 (inclusive of the London allowance) and a commitment to regular overtime, this 16-hour per week permanent position offers stability and the potential for increased earnings.

The Co-op stands out not only for its customer-centric approach but also for its significant investment in its employees. This role is ideal for those looking to build a career path in customer service and retail, offering a structured environment with comprehensive, paid training designed to equip you with all the necessary skills. A key advantage for potential candidates is the flexibility in application – no CV is required, and the process can be completed easily via mobile device.

Advantages for Aspiring Candidates:

• Comprehensive Benefits Package: Beyond the hourly pay, Co-op offers an impressive suite of benefits. These include a generous 31 days of holiday (pro-rata), a robust pension scheme with up to 10% employer contributions, and access to virtual healthcare services for your entire family.
• Significant Employee Discount: Enjoy a substantial 30% discount on all Co-op products in-store, alongside 10% discounts on other brands. This perk can lead to considerable savings on your everyday purchases.
• Employee Wellbeing Focus: Co-op is deeply committed to the wellbeing of its colleagues. You’ll receive support for your physical, mental, and financial health, alongside market-leading policies designed to assist with significant life events.
• Career Development and Training: Full, paid training is provided, ensuring you are well-prepared for your role. The company also emphasizes personal development and career progression, offering dedicated support to help you grow.
• Work-Life Balance Considerations: While the role involves varied shifts, including early mornings, afternoons, late evenings, and weekends, rotas are shared three weeks in advance and are accessible via your phone. This foresight can assist in planning your personal life effectively.
• Supportive and Inclusive Environment: Co-op actively fosters an inclusive workplace where diversity is celebrated. They welcome applications from all backgrounds and are part of the Disability Confident scheme, offering interviews to disabled candidates who meet the minimum criteria.
• Financial Flexibility: Access to Wagestream, a money management app, allows you to draw a percentage of your earned pay before payday, offering immediate financial flexibility.

Key Considerations for Your Career Path:

• Age Requirement: Due to the nature of the role, which can involve working before 6 am or after 10 pm, applicants must be aged 18 or over.
• Shift Flexibility: The varied shift patterns are a core aspect of this role. Candidates should be comfortable with and adaptable to early mornings, late evenings, and weekend work. A discussion during the interview will clarify specific working patterns.
• Customer-Centric Mindset: This role is fundamentally about delivering exceptional customer service. A genuine care for customer needs, strong interpersonal skills, and a proactive approach to problem-solving are essential for success.
• Team Collaboration: Being a supportive team player is crucial, as you'll work closely with colleagues to ensure a seamless and positive shopping experience for customers.
• Adaptability: The retail environment is dynamic. A positive attitude towards change, including the introduction of new products and services, will be highly beneficial.
• Application Process: Be prepared to complete two short online assessments as part of the application, which will take approximately 20 minutes.

This Customer Team Member position at Co-op in Greenwich offers more than just a job; it’s an opportunity to join a company with a strong social conscience, extensive benefits, and a commitment to employee development. If you are a motivated individual with a passion for service and a desire to contribute to your local community, this role could be an excellent stepping stone in your retail career.