Customer Team Member reference: 1058285

Are you seeking a role that offers flexibility, a supportive environment, and the chance to make a real difference in your local community? This Customer Team Member position at Co-op in Haslingden presents a fantastic opportunity for individuals looking to embark on a fulfilling career path.

This role is ideal for those who thrive in customer-facing environments and enjoy being part of a team dedicated to providing excellent service. It's an excellent entry point into retail, offering comprehensive, paid training that equips you with all the necessary skills, eliminating the need for prior experience or a formal CV.

Key Advantages for Candidates:

• Flexible Part-Time Work: With 12 hours per week and the possibility of regular overtime, this role offers a balanced approach to work and personal life. The varied shift patterns, including early mornings, afternoons, late evenings, and weekends, can be discussed at interview, allowing for a schedule that best suits your needs.
• Exceptional Employee Benefits: Co-op is renowned for its commitment to its colleagues. You'll benefit from a generous 31 days of holiday (pro rata), a competitive pension scheme with up to 10% employer contributions, and a substantial 30% discount on all Co-op products. Furthermore, access to virtual healthcare services for you and your family provides invaluable peace of mind.
• Comprehensive Well-being Support: Beyond standard benefits, Co-op offers market-leading policies and support systems for your physical, mental, and financial well-being. This includes access to virtual healthcare, a 24/7 employee assistance service, and the Wagestream app for financial management, demonstrating a deep commitment to your overall welfare.
• Career Development and Training: Co-op invests in its people. You'll receive full, paid training and dedicated support for your personal development. This focus on growth means opportunities to learn new skills and progress within the organization are readily available.
• Strong Community Focus: As a Customer Team Member, you'll actively contribute to your local community. This role goes beyond transactional duties; it involves supporting local events and fostering a sense of belonging, aligning with Co-op's core values of fairness and community betterment.
• Inclusive and Supportive Workplace: Co-op is committed to building diverse teams and fostering an inclusive environment where everyone can reach their full potential. They welcome applications from all backgrounds and offer support for candidates with disabilities, including interview guarantees for those meeting minimum criteria through the Disability Confident scheme.

Key Considerations for Candidates:

• Shift Flexibility: While flexibility is an advantage, candidates should be prepared for a range of shifts that include early mornings, late evenings, and weekends. This aspect of the role is crucial for ensuring store coverage and customer service throughout operating hours.
• Varied Responsibilities: The role involves more than just serving customers at the till. You'll be involved in essential store operations such as restocking shelves, maintaining cleanliness, and ensuring product freshness and accuracy. A proactive and adaptable approach is key.
• Commitment to Service Excellence: A genuine desire to put customers first, build positive relationships, and contribute to a friendly and supportive team atmosphere is paramount. This role requires empathy, strong communication skills, and a positive attitude.
• Adaptability and Problem-Solving: The retail environment can be dynamic. Candidates who approach change with a positive outlook and possess strong problem-solving skills will find this role particularly rewarding.

This Customer Team Member position at Co-op offers a compelling blend of flexible work, substantial benefits, and a strong sense of purpose. If you are customer-centric, a team player, and looking for a role where you can grow and contribute meaningfully to your community, this opportunity is certainly worth exploring for your career journey.