Temporary German Speaking Customer Service Representative (UK Wide, Work at Home, UK, GB)

Discover Your Next Career Step: Customer Service Representative with Foundever®

Are you passionate about delivering exceptional customer experiences and looking for an opportunity to grow within the dynamic world of customer service? Foundever®, a global leader in the Customer Experience (CX) industry, is seeking enthusiastic individuals for a 3-month fixed-term Customer Service Representative role. This position offers a unique chance to support a renowned luxury clothing and accessories brand, catering to customers in both German and English.

Key Advantages for Your Career Path:

• Develop Multi-Channel Expertise: This role provides hands-on experience across a variety of communication platforms, including phone, email, live chat, WhatsApp, and social media. Mastering these diverse channels will significantly enhance your versatility and marketability in the CX field.
• Luxury Brand Exposure: Gain valuable insight and experience working with a prestigious luxury brand. This exposure can be a significant differentiator on your resume, opening doors to future opportunities within the high-end retail sector.
• Comprehensive Paid Training: You'll receive two weeks of fully paid, comprehensive training to equip you with the skills and knowledge needed to excel. This investment in your development ensures you're confident and capable from day one.
• Work from Home Flexibility: Enjoy the convenience and work-life balance of a fully remote role, based within the UK. This allows you to work from a comfortable environment while still being part of a connected global team.
• Generous Employee Benefits: Beyond a competitive salary, you'll benefit from regular incentives and an impressive 30% discount on all Coach and Kate Spade products. This is a fantastic perk for anyone who appreciates quality and style.
• Career Growth Potential: Foundever® boasts a strong track record of internal growth, with 84% of individuals progressing in their careers within the company. This temporary role could serve as an excellent stepping stone into a long-term career within Foundever® or the wider CX industry.

Key Considerations for Aspiring Candidates:

• Fixed-Term Contract: This is a temporary, 3-month fixed-term contract. While it offers a fantastic opportunity to gain experience, candidates should be aware of the contract duration and its implications for their career planning.
• Language Proficiency: The role requires proficiency in both German and English to effectively support a diverse customer base.
• Shift Flexibility: Working hours involve shifts between Monday to Friday (08:30 to 20:00) and Saturdays (08:00 to 17:00). While this offers flexibility, it requires an adaptable schedule.
• No Sponsorship Offered: Please note that sponsorship for this role is unfortunately not available. Candidates must have the right to work in the UK.
• Customer-Centric Mindset: The position demands a genuine passion for customer service, empathy, and a commitment to achieving first-contact resolution. If you thrive on problem-solving and making customers happy, this role will be highly rewarding.

Foundever® fosters a supportive and inclusive culture, dedicated to creating memorable experiences for its associates. If you are looking for a role where you can make a real impact, develop valuable skills, and contribute to a leading luxury brand, this opportunity with Foundever® is certainly worth exploring as a pivotal point in your career journey.