Customer Team Member reference: 1057116

Career Opportunity: Customer Team Member at Co-op, Rotherham

Are you seeking a role where you can make a tangible difference in your community while enjoying excellent benefits and a supportive work environment? The Co-op is actively recruiting for Customer Team Members at their Rotherham location (2-4 Grange View Road, S61 2AG). This permanent, part-time position offers 16 hours per week with the potential for regular overtime, presenting a stable opportunity within a well-respected organization.

This role is ideal for individuals who thrive in customer-facing environments, possess a positive attitude, and enjoy contributing to a team. As a Customer Team Member, you will be the face of Co-op for many shoppers, delivering exceptional service across various tasks.

Advantages for Potential Candidates:

• Comprehensive Benefits Package: Co-op truly invests in its colleagues. Beyond a competitive hourly rate of £12.60, you'll receive an impressive 31 days of holiday (pro-rata), a generous pension scheme with up to a 10% employer contribution, and access to virtual healthcare services for yourself and your family, including GP appointments, mental health support, and more.
• Employee Discount: Enjoy a substantial 30% discount on all Co-op products in-store, significantly enhancing your savings.
• Financial Wellbeing Support: Access to Wagestream, a money management app, allows you to draw down a percentage of your earned pay as needed, providing crucial flexibility.
• Structured Training and Development: Co-op provides full, paid training, ensuring you have the skills and knowledge to excel. The emphasis on personal development and career progression suggests a commitment to your long-term growth within the company.
• Work-Life Balance Considerations: While shifts are varied and include early mornings, late evenings, and weekends, rotas are shared three weeks in advance and are accessible via your mobile, allowing for better planning.
• Community Focus: Co-op's long-standing commitment to its members and local communities offers a sense of purpose and the chance to actively contribute to local events and initiatives.
• Inclusive Workplace: Co-op is dedicated to building diverse teams and fosters an inclusive environment where everyone can thrive. They welcome applications from all backgrounds and are committed to making reasonable adjustments for candidates with disabilities.

Key Considerations for Your Career Path:

• Age Requirement: Candidates must be aged 18 or over due to the nature of shifts that may fall outside of standard working hours (before 6 am or after 10 pm).
• Shift Flexibility: The role requires a flexible approach to working hours, including early mornings, afternoons, late evenings, and weekends. Open communication during the interview process regarding your availability will be beneficial.
• Diverse Responsibilities: While customer service is paramount, the role also involves operational tasks such as re-stocking shelves, maintaining store cleanliness, and working in the in-store bakery. This offers a varied and engaging work experience.
• Application Process: The application is designed to be straightforward, allowing you to apply using your mobile device without needing a CV. The process includes two online assessments, estimated to take around 20 minutes to complete.
• Adaptability and Problem-Solving: The Co-op seeks individuals with a positive outlook on change and a knack for problem-solving, crucial for navigating the dynamic retail environment.

This Customer Team Member position at Co-op presents a valuable opportunity for individuals seeking a rewarding role with excellent benefits, a strong focus on employee wellbeing, and the chance to be part of a company with a meaningful social mission. If you are a customer-focused, adaptable individual looking for a stable part-time role, this could be an excellent step in your career journey.