Customer Team Member reference: 1058393

Customer Team Member Opportunity at Co-op: A Path to Community and Growth

Are you seeking a role that offers genuine impact, excellent benefits, and opportunities for development? This Customer Team Member position at Co-op in Wrexham presents an engaging career prospect for individuals who value community, customer service, and a supportive work environment. Designed for those looking to contribute to a well-respected organization, this role emphasizes flexibility and comprehensive support for its team members.

Key Advantages for Potential Candidates:

• Generous Benefits Package: Co-op distinguishes itself with a remarkable benefits scheme. Successful candidates will enjoy 31 days of holiday (pro-rata for part-time), a pension with up to a 10% Co-op contribution, and access to virtual healthcare services for themselves and their families. This includes GP appointments, mental health support, and nutritional guidance, underscoring a commitment to employee wellbeing.
• Significant Employee Discount: A standout benefit is the substantial 30% discount on all Co-op products within stores, plus an additional 10% off other brands. This offers considerable savings for employees and their households.
• Financial Wellbeing Support: The inclusion of Wagestream, a money management app, provides access to a percentage of earned pay before payday, offering a valuable tool for financial planning and immediate needs.
• Comprehensive Training and Development: Co-op is committed to investing in its people. You will receive full, paid training and ongoing support for your personal development and career progression, ensuring you have the skills and confidence to excel in your role and beyond.
• Flexible Work Arrangements: While the role is part-time at 12 hours per week, there is potential for regular overtime, offering a degree of flexibility in earning potential. Rotas are shared three weeks in advance and are accessible via mobile, aiding in work-life balance.
• Supportive and Inclusive Culture: Co-op is deeply invested in its community roots and fostering an inclusive workplace. As a colleague, you’ll be part of a friendly team dedicated to helping customers and supporting each other. The organization champions market-leading policies designed to assist employees through significant life events, demonstrating a profound commitment to colleague welfare.
• Community Engagement: This role offers a chance to actively support your local community through involvement in various activities and events, aligning with Co-op's long-standing commitment to social responsibility.

Key Considerations for Your Career Path:

• Age Requirement: Due to the nature of the shifts, including early mornings (store opening) and late evenings (store closing), candidates must be aged 18 or over.
• Varied Shift Patterns: The working pattern involves a variety of shifts, including early mornings, afternoons, late evenings, and weekends. While offering flexibility, candidates should be prepared for and comfortable with these diverse scheduling requirements, which will be discussed further during the interview process.
• Application Process: The application is designed to be accessible, allowing for mobile device applications with no CV required. However, it does involve completing two online assessments, which should take approximately 20 minutes.
• Essential Skills: The role is ideal for individuals with a genuine care for customer needs, strong interpersonal skills for building positive relationships, and a positive, problem-solving attitude towards change.
• Physical Requirements: As a Customer Team Member, you will be involved in tasks such as re-stocking shelves and maintaining store cleanliness, which may involve physical activity.
• Commitment to Diversity and Inclusion: Co-op actively seeks to build diverse teams and welcomes applications from all backgrounds. They are committed to providing reasonable adjustments during the recruitment process for individuals with disabilities and are part of the Disability Confident scheme, offering an interview to eligible disabled candidates.

This Customer Team Member position at Co-op is more than just a job; it's an opportunity to join a values-driven organization that prioritizes its people and their communities. If you are looking for a role where you can make a real difference, benefit from exceptional support, and grow professionally, this position is certainly worth exploring.