Apprenticeship Opportunity with EE: A Pathway to a Rewarding Career

Are you looking for a dynamic apprenticeship that offers hands-on experience, comprehensive training, and a clear path for career advancement? EE, a leading telecommunications company, presents an exciting Full-Time Apprenticeship opportunity designed to equip you with valuable skills and set you on a trajectory for success.

What's In It For You? Advantages for Aspiring Professionals

Joining the EE family means more than just a job; it's an investment in your future. This apprenticeship provides a strong foundation with compelling benefits designed to support your personal and professional growth:

• Competitive Starting Salary: You'll begin with a great hourly rate of £11.09, translating to an annual salary of approximately £21,620, with the potential for additional incentives throughout the year.
• Significant Employee Discounts: As an EE employee, you'll enjoy substantial discounts on EE and BT products and services, including mobile and broadband. This can lead to significant annual savings, a tangible benefit for your personal finances.
• Dedicated Career Development: EE is deeply committed to nurturing talent. You will receive dedicated support in carving out your career path, with resources and guidance to help you achieve your professional aspirations.
• Supportive Learning Environment: The apprenticeship includes a structured 15-month NVQ Level 2 in Customer Service. This comprehensive program features one dedicated study day per week, support from a college tutor, and additional coaching to ensure you gain the confidence and competence needed to excel.
• Financial Assistance for Commuting: A Season Ticket Travel Loan is available to help you finance your daily commute, easing the financial burden of getting to work.
• Opportunities for Community Engagement: EE offers volunteering days, providing you with the chance to give back to your local community.
• Comprehensive Benefits Package: Beyond the core offering, you have the option of private healthcare and dental coverage, offering peace of mind for you and your family.
• Everyday Perks: Enjoy the smaller but appreciated benefits, such as complimentary tea and coffee, and even a concierge service.

Your Role and Responsibilities: Making a Difference

In this role, you'll be at the forefront of customer engagement, embodying EE's commitment to positive interactions. Your responsibilities will include:

• Engaging with customers primarily over the phone to address a wide range of queries.
• Assisting customers with billing inquiries, technical support, and other service-related needs.
• Leveraging every customer interaction as an opportunity to help people stay connected.
• Developing essential skills in active listening, problem-solving, relationship building, and delivering exceptional service.

Why Choose EE: A Career-Launching Platform

EE offers an inclusive and supportive environment where your potential is recognized and cultivated. This apprenticeship is an ideal starting point for individuals who:

• Possess a Positive Attitude and Willingness to Learn: Formal experience is not required. EE values a great attitude, a friendly voice, and a genuine desire to learn and grow.
• Seek Comprehensive Training: EE provides all the necessary training and support to equip you with the skills needed to succeed.
• Desire Career Kickstart: This apprenticeship is specifically designed to help you launch your career in a thriving industry.
• Value Inclusivity: EE is proud of its diverse and inclusive culture, welcoming individuals from all backgrounds.

If you're ready to embark on a journey of learning, skill development, and career growth, this EE apprenticeship is an exceptional opportunity. Apply now and take the first step towards building your future with a company that invests in its people.