Customer Team Member reference: 1058425

This opportunity at Co-op, located at Cronkinson Farm in Nantwich, presents an engaging role for individuals seeking to join a values-driven organisation. As a Customer Team Member, you will play a crucial part in the daily operations of the store, ensuring a positive and seamless experience for customers.

Advantages for Potential Candidates:

• Generous Benefits Package: Co-op offers an impressive array of benefits that extend beyond the standard. This includes a significant 31 days of holiday (pro rata for part-time), a robust pension scheme with up to 10% employer contributions, and comprehensive virtual healthcare services for you and your family. The substantial 30% discount on all Co-op products is a standout perk, along with additional discounts on other brands.
• Focus on Wellbeing: Co-op demonstrates a strong commitment to employee wellbeing. You'll receive support for your physical, mental, and financial health, including access to Wagestream for early access to earned pay and a 24/7 employee assistance service. Furthermore, their market-leading policies cater to life events, offering crucial support during challenging times.
• Career Development and Training: The company provides full, paid training, ensuring you're well-equipped for the role. There's also a dedication to personal development and career progression, with rotas shared three weeks in advance for better work-life planning.
• Values-Driven Culture: If you're looking to work for an organisation with a strong social conscience, Co-op's 175-year history of focusing on fairness for members and communities will resonate.
• Inclusive Workplace: Co-op actively promotes diversity and inclusion, aiming to build teams that reflect the communities they serve. They are committed to making reasonable adjustments for candidates with disabilities and are part of the Disability Confident scheme.
• Convenient Application Process: The ability to apply via a mobile device without a CV simplifies the initial application stage.

Key Considerations for Candidates:

• Working Hours and Pattern: This is a part-time role requiring 16 hours per week, with the potential for regular overtime. The working pattern is fixed from 2 pm to 11 pm, including weekends. Due to these hours, candidates must be aged 18 or over.
• Role Responsibilities: The role involves direct customer interaction, cash handling, stock replenishment, and maintaining store cleanliness. A willingness to engage in a variety of tasks is essential.
• Shift Flexibility: While the core hours are defined, a degree of flexibility in approach to work and problem-solving will be beneficial.
• Application Assessments: Be prepared to complete two online assessments, estimated to take around 20 minutes, as part of the application process.

Career Path Guidance:

This Customer Team Member position at Co-op is an excellent starting point for individuals keen on developing customer service skills, gaining experience in retail operations, and understanding the principles of a cooperative business model. The provided training and emphasis on development suggest opportunities for growth within the company. Candidates who excel in this role may find pathways into more senior customer-facing positions, team leadership, or other operational roles within the Co-op network. The strong emphasis on community involvement also offers avenues for those interested in contributing to local initiatives.