Customer Team Member reference: 1058513

## Explore a Rewarding Career as a Customer Team Member with Co-op This opportunity at Co-op offers a chance to join a values-driven organization with a strong commitment to its people and communities. As a Customer Team Member, you'll play a vital role in ensuring a positive and efficient shopping experience for customers, while also benefiting from a comprehensive package of support and perks. ### Advantages for Aspiring Candidates: Co-op truly stands out by prioritizing its colleagues. For individuals looking to grow their careers, this role presents several compelling advantages: * **Exceptional Benefits Package:** Beyond the competitive hourly rate of £12.60, you'll receive an impressive array of benefits. This includes a generous 31 days of holiday (pro-rata for part-time), a robust pension scheme with up to 10% employer contributions, and invaluable virtual healthcare services for you and your family, offering peace of mind and access to essential health support. * **Significant Employee Discount:** A fantastic 30% discount on all Co-op products, coupled with 10% discounts on other brands, offers substantial savings for your everyday needs. * **Comprehensive Well-being Support:** Co-op is dedicated to your overall well-being. You'll have access to resources supporting your physical, mental, and financial health, including the innovative Wagestream app for managing your pay. Furthermore, market-leading policies are in place to support you through significant life events. * **Valuable Training and Development:** Full, paid training is provided, ensuring you have the skills and confidence to excel in your role. Co-op also emphasizes personal development and career progression, offering dedicated support to help you grow within the company. * **Flexible and Predictable Working:** While the role requires flexibility with varied shifts, including early mornings, afternoons, late evenings, and weekends, rotas are shared three weeks in advance and are accessible via your mobile. This allows for better planning and work-life integration. * **Community Focused Environment:** Co-op's long-standing commitment to fairness and community engagement provides a fulfilling work environment. You'll have the opportunity to get involved in local activities and events, contributing positively to the community. * **Inclusive Workplace:** Co-op actively fosters diversity and inclusion, celebrating differences and ensuring that teams reflect the communities they serve. They are committed to making reasonable adjustments for candidates with disabilities, including offering interviews through the Disability Confident scheme. * **Streamlined Application Process:** The ability to apply using a mobile device without needing a CV simplifies the initial application, making it accessible to a wider range of candidates. ### Key Considerations for Your Career Path: To ensure this role aligns with your career aspirations, consider the following: * **Shift Flexibility is Key:** The working pattern involves varied shifts, including early starts and late finishes, as well as weekend work. Candidates who thrive in dynamic environments and can adapt to these schedules will find this role rewarding. * **Customer-Centric Mindset:** A genuine passion for customer service is paramount. You'll be the face of Co-op for many, so a friendly, thoughtful, and problem-solving approach will be essential for success. * **Team Collaboration:** The role emphasizes working effectively as part of a team. Being a supportive colleague and contributing to a positive team dynamic will be integral to the store's success. * **Proactive and Adaptable:** Co-op embraces change, from introducing new products to adapting to evolving customer needs. A proactive attitude towards problem-solving and a willingness to learn and adapt will be highly valued. * **Physical Demands:** The role involves tasks such as stocking shelves and maintaining store cleanliness. Candidates should be comfortable with some physical activity as part of their daily duties. This Customer Team Member position at Co-op is more than just a job; it's an opportunity to join a supportive, values-led organization that invests in its people. If you're looking for a role with excellent benefits, a strong sense of community, and genuine opportunities for growth, this could be the perfect next step in your career journey.