Customer Team Member reference: 1058554

Are you seeking a dynamic and fulfilling role within a community-focused organization? This Customer Team Member position at Co-op's The Chocolate Works location in York offers an exciting opportunity for individuals who are passionate about providing excellent customer service and contributing to a positive local environment.

This is a permanent, part-time role working 16 hours per week, with the potential for regular overtime, making it an excellent option for those seeking a consistent yet flexible work schedule. The varied shift patterns, including early mornings, afternoons, late evenings, and weekends, offer a degree of adaptability that can be discussed further during the interview process. A unique aspect of this role is the inclusion of working in the in-store bakery, adding a delightful dimension to the daily responsibilities.

Key Advantages for Candidates:

• Comprehensive Benefits Package: Co-op is renowned for its commitment to its colleagues. Upon joining, you'll receive an attractive array of benefits, including a generous 31 days of holiday (pro-rata for part-time), a competitive pension scheme with up to a 10% employer contribution, and access to virtual healthcare services for you and your family.
• Employee Discount: Enjoy a significant 30% discount on all Co-op products in-store, along with 10% discounts on other brands.
• Financial Wellbeing: The inclusion of Wagestream, a money management app offering early access to a percentage of your earned pay, demonstrates a strong commitment to your financial health.
• Dedicated Support: Co-op prioritizes the wellbeing of its employees. You'll benefit from virtual healthcare services, a 24/7 employee assistance program, and market-leading policies designed to support you through various life events.
• Career Development: Full, paid training is provided, alongside dedicated support for your personal development and career progression. This ensures you're equipped with the skills and confidence to excel.
• Work-Life Balance: Rotas are shared three weeks in advance and are accessible via your mobile, promoting better planning and a healthier work-life balance.
• Community Engagement: This role offers the chance to actively support your local community through various activities and events.
• Inclusive Environment: Co-op is committed to building diverse teams and fostering an inclusive workplace where everyone can thrive. They welcome applications from all backgrounds and offer support for candidates with disabilities.

Key Considerations for Your Career Path:

• Age Requirement: Due to the nature of the shift patterns, candidates must be aged 18 or over.
• Shift Flexibility: The varied shift patterns require a degree of flexibility to accommodate store opening and closing times, as well as weekend coverage. This is an important factor to consider for your personal schedule.
• Multifaceted Role: This is more than just a till-based position. You'll be involved in a range of tasks, including customer service, stock replenishment, in-store bakery duties, and maintaining store cleanliness. A willingness to embrace diverse responsibilities is key.
• Customer Focus: A genuine care for the needs of customers and members, along with excellent people skills, is essential for success in this role. The ability to build positive relationships with both customers and colleagues is highly valued.
• Problem-Solving and Adaptability: You'll need a positive approach to change and a knack for problem-solving to navigate the dynamic environment of a busy store.
• Application Process: While no CV is needed, the application process includes two online assessments that take approximately 20 minutes to complete.

This opportunity at Co-op is ideal for individuals who are proactive, enjoy interacting with people, and are looking for a role that offers both stability and the chance to grow within a respected organization. The emphasis on community, colleague wellbeing, and comprehensive benefits makes this a compelling career choice.