Customer Team Member reference: 1058553

Opportunity Review: Customer Team Member at Co-op

Are you seeking a part-time role that offers stability, valuable experience, and a supportive work environment? This Customer Team Member position at Co-op presents a compelling opportunity for individuals looking to contribute to their local community while benefiting from a strong organizational culture. Located at the junction of Hayfield Lane and Hurst Lane in Finningley (DN9 3NB), this role is ideal for those who thrive on customer interaction and enjoy a dynamic retail setting.

Advantages for Aspiring Candidates:

• Guaranteed Hours & Flexibility: With a contract of 12 hours per week, complemented by opportunities for regular overtime, this role provides a consistent income stream. The weekend-focused working pattern (Saturday and Sunday, with rotating shifts from 6 am-12 pm or 4 pm-10 pm) offers a predictable schedule that can be ideal for managing other commitments.
• Comprehensive Benefits Package: Co-op is renowned for its commitment to colleague wellbeing. Successful applicants will enjoy a generous 31 days of holiday (pro-rata), a competitive pension scheme with up to 10% employer contributions, and invaluable access to virtual healthcare services for you and your family, encompassing GP appointments, mental health support, and more.
• Exceptional Staff Discount: A significant perk of joining Co-op is the impressive 30% discount on all Co-op products in-store, along with 10% discounts on other brands. This offers substantial savings on everyday purchases.
• Career Development & Training: Co-op prioritizes its employees' growth. You will receive full, paid training, ensuring you are well-equipped for your role. The company also emphasizes dedicated support for personal development and career progression, making this a stepping stone for future opportunities.
• Focus on Wellbeing: Beyond traditional benefits, Co-op demonstrates a commitment to your holistic wellbeing. This includes access to a money management app (Wagestream) for early access to earned pay, a 24/7 employee assistance service, and progressive policies designed to support colleagues through life's significant events.
• Community Engagement: As a member of the Co-op team, you'll have the chance to support your local community through various activities and events, fostering a sense of purpose and connection.
• Inclusive Environment: Co-op actively fosters a diverse and inclusive workplace, celebrating differences and ensuring all colleagues feel supported and can reach their full potential. They are also part of the Disability Confident scheme, guaranteeing an interview for disabled candidates who meet the minimum criteria.
• Simplified Application: The application process is designed to be accessible, allowing you to apply via mobile device without the need for a CV.

Key Considerations for Candidates:

• Weekend Commitment: The role primarily requires availability on Saturdays and Sundays. Candidates must be comfortable with this weekend schedule and the rotating shift patterns.
• Varied Responsibilities: Beyond till operations, Customer Team Members are expected to contribute to various store functions, including restocking shelves, maintaining store appearance, and ensuring product availability. A proactive and adaptable approach is key.
• Customer Focus: A genuine passion for customer service is essential. The ability to respond to queries, promote products, and ensure a positive shopping experience is paramount.
• Teamwork: Collaboration is highly valued. You'll need to work effectively with colleagues to solve problems and create a positive atmosphere for everyone.
• Adaptability: The retail environment can be fast-paced. A positive attitude towards change and problem-solving will be beneficial.

This Customer Team Member position at Co-op offers more than just a job; it's an invitation to join a values-driven organization that genuinely cares for its people and its communities. If you are looking for a role that provides stability, a supportive culture, and opportunities for growth, this could be an excellent fit for your career journey.