Customer Team Member reference: 1058676

Customer Team Member - Westcliffe-on-Sea: A Rewarding Opportunity with the Co-op

This Customer Team Member position at the Co-op in Westcliffe-on-Sea presents an exciting opportunity for individuals seeking a role that offers genuine connection with customers, a supportive work environment, and a wealth of employee benefits. With a focus on community and fairness, Co-op is an organization that truly values its colleagues.

Advantages for Potential Candidates:

• Generous Benefits Package: Beyond the competitive hourly rate of £12.60, successful candidates will enjoy significant perks. This includes a substantial 31 days of holiday (pro-rata for part-time), a strong pension scheme with up to 10% Co-op contribution, and immediate access to virtual healthcare services for yourself and your family. The 30% discount on all Co-op products is a standout benefit, offering considerable savings.
• Meaningful Work and Community Focus: This role is ideal for those who thrive on providing excellent customer service and enjoy being part of a team dedicated to serving their local community. You'll be involved in various store operations, from assisting customers at the till to maintaining stock levels and ensuring a welcoming store environment.
• Comprehensive Training and Development: The Co-op prioritizes employee growth. You'll receive full, paid training, ensuring you have all the skills and knowledge needed to excel. The organization also offers dedicated support for your personal development and career progression, making this more than just a job but a stepping stone in your career path.
• Flexible and Predictable Working Pattern: While the contract is part-time at 16 hours per week, the mention of regular overtime offers the potential to increase your working hours. The established schedule of Friday and Saturday, 14:00 - 23:00 provides predictability, allowing for effective work-life balance. Furthermore, rotas are shared three weeks in advance and accessible via mobile, adding to the convenience.
• Financial Wellbeing Support: The inclusion of Wagestream, a money management app providing access to a percentage of earned pay, demonstrates a commitment to supporting your financial wellbeing.
• Inclusive and Supportive Workplace Culture: Co-op is committed to building diverse teams and fostering an inclusive environment. They actively celebrate differences and aim for their teams to reflect the communities they serve. Support is also available for personal wellbeing, including mental and financial health resources.
• Simplified Application Process: The ability to apply using a mobile device without the need for a CV streamlines the application, making it accessible and user-friendly.

Key Considerations for Candidates:

• Age Requirement: A crucial point to note is that applicants must be aged 18 or over due to the nature of the shifts, which can include working before 6 am or after 10 pm.
• Working Pattern and Hours: The role is permanent and part-time, with a fixed schedule on Friday and Saturday afternoons and evenings. Candidates should ensure this pattern aligns with their availability and career aspirations.
• Varied Responsibilities: As a Customer Team Member, you will undertake a range of duties beyond till operations, including shelf-stocking, cleaning, and product merchandising. A proactive and adaptable approach is beneficial.
• Customer-Centric Approach: The role emphasizes putting customers first. Candidates with a genuine care for customer needs and strong interpersonal skills will be well-suited for this position.
• Application Assessments: Be prepared to complete two online assessments as part of the application process, which will take approximately 20 minutes.

Overall, this Customer Team Member position at Co-op offers a fantastic entry point into a values-driven organization that invests in its people. If you are looking for a role where you can make a real difference to customers and your community, while also benefiting from an exceptional rewards package and opportunities for growth, this could be the perfect fit for you.