Customer Team Member reference: 1058668

Are you seeking a part-time role that offers excellent benefits, opportunities for development, and a chance to make a real difference in your community? This Customer Team Member position at Co-op in Westwood Lane, Blackfen, DA15 9PS could be the perfect fit for your career aspirations.

This role offers a competitive hourly rate of £13.85, inclusive of a London allowance, and a guaranteed 14 hours per week with regular overtime opportunities. As a permanent, part-time position, it provides stability while allowing for flexibility with shifts generally falling between 06:00 and 13:00, including Saturdays. A key advantage is the provision of full, paid training, meaning you don't need prior experience to apply – a fantastic opportunity for those looking to enter the retail sector or expand their skillset.

Key Advantages for Candidates:

• Exceptional Benefits Package: Co-op is renowned for its commitment to its colleagues. You'll receive 31 days of holiday (pro rata for part-time), a generous pension scheme with up to 10% employer contributions, and access to virtual healthcare services for you and your family.
• Employee Wellbeing and Support: Beyond the tangible benefits, Co-op prioritizes your physical, mental, and financial wellbeing. They offer market-leading policies to support you through significant life events and access to resources like Wagestream for financial management.
• Generous Product Discount: Enjoy a 30% discount on all Co-op products in-store, plus 10% off other brands. This is a significant perk for everyday savings.
• Development and Career Progression: While this role offers immediate opportunities, Co-op is committed to your personal development and career progression, providing dedicated support and training.
• Work-Life Balance and Predictability: With rotas shared three weeks in advance and accessible via your mobile, you can plan your personal life with greater ease.
• Inclusive Workplace: Co-op actively fosters a diverse and inclusive environment, celebrating differences and encouraging applications from all backgrounds. They are also part of the Disability Confident scheme, ensuring fair treatment and offering interviews to disabled candidates who meet the minimum criteria.

Key Considerations for Your Career Path:

• Customer-Centric Role: This position requires a genuine passion for providing excellent customer service. You'll be the face of Co-op, assisting customers with queries, promoting products and membership, and ensuring a positive shopping experience.
• Team Collaboration: Success in this role hinges on effective teamwork. You'll work closely with colleagues to solve customer issues and contribute to a positive store atmosphere.
• Operational Responsibilities: Beyond customer interaction, you'll be involved in essential store operations, including stocking shelves, maintaining product freshness, and ensuring the store is clean and safe. This provides a well-rounded understanding of retail operations.
• Adaptability and Problem-Solving: The retail environment can be dynamic. Candidates who are positive about change and adept at problem-solving will thrive here.
• Community Engagement: Co-op has a strong community focus. You'll have the opportunity to get involved in local activities and events, contributing to the social fabric of the area.
• Application Process: The application is streamlined, allowing for mobile submission without a CV. Be prepared to complete two short online assessments that take approximately 20 minutes.

This Customer Team Member role at Co-op offers a compelling blend of competitive pay, outstanding benefits, and a supportive, community-focused work environment. It's an excellent opportunity for individuals looking to build a stable part-time career with a company that truly values its employees and invests in their wellbeing and development.